Senior Manager, Ocean Freight
Flexport · Singapore
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
You will:
- Manage a sizeable Ocean P&L for your district through scaling volume and increasing yield
- Drive trade strategy execution. Be the market expert and support the commercial organization with market specific intelligence, trade idiosyncrasies and directly interfacing with clients
- Pursue customer/client growth through close collaboration with our District GMs, Sales, Business Development and Account Management locally
- Regularly review the Sales pipeline in Salesforce in order to define action plans. Understand the client requirements and direct Sales towards the right segments and business opportunities
- Help design products and generate customized go-to-market strategies for clients
- Join client calls as Ocean representative
- Own tenders and RFQs for your district to secure regional and global clients. In charge of client sell rate margin fine tuning on main freight, origin/destination charges and D&D
- Interface with Procurement and Pricing teams to drive profitable business, identify growth opportunities and capture market-specific knowledge
- Monitor volume performance and booking intake against commitments and ensure utilization of agreed allocations. Hold Demand and Clients accountable
- Drive all financial health levers for your district including quoting, invoicing, and dispute escalation
- Identify and drive improvement in go-to-market, operational, and financial processes
- Build and own P&L review and actively participate in book of business growth rhythms
- Use data to drive decisions
- Help drive near and long term district forecasting
- Work across Procurement, Pricing, Allocation & Planning and District Management teams to deliver globally optimized results to the Ocean P&L
- Grow existing and new local carrier relationships in the respective areas (eventually including responsibility for local carrier terms e.g. freetime, local charges, waivers, credit)
- Collect local market intelligence on rates, utilization, blank sailings and extra loader plans in coordination with Procurement and Fulfillment
- Engage in local procurement for new growth trades in alignment with Procurement (decentralized trades e.g. Intra Asia and Oceania)
- Take on procurement for Partner/Co-Loaders within the areas when there are such requirements (in close coordination with Procurement/Allocation/Fulfillment teams)
You should have:
- 10 years of prior Ocean Freight experience at a top freight forwarder or carrier or 5+ years of supply chain experience and a BA/BS Degree;
- Strategic vision and ground floor execution;
- Bias to Action, Process, Structure and Data;
- Excellent communication, interpersonal, and organizational skills;
- An obsession with client happiness. You succeed when they succeed;
- Ability to travel regionally;
- Courage to challenge the status quo when logic and reason require it. See something broken? Fix it;
- The desire to lead, train, and develop up-and-coming talent
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Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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