Senior Manager, Technology Procurement – Growth & Innovation

Kraft Heinz · Amsterdam

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Job Description

Sr. Manager, Technology Procurement – Growth & Innovation at a glance...

Sr. Manager, Technology Procurement – Growth & Innovation owns a $120M global technology portfolio at Kraft Heinz and leads commercial strategy across Marketing Technology, Digital Experience, eCommerce and Consumer Platforms, Revenue Growth Management, Commercial Analytics, Consumer and Shopper Insights, and R&D Product Development and Innovation. The role operates as a strategic commercial partner to senior leaders across Marketing, Sales, Revenue Growth Management, and R&D to drive commercial strategy. The Senior Manager is the dedicated senior procurement business partner to VP-level stakeholders in the Growth and Marketing functions, responsible for negotiating and governing the highest-value contracts in the growth technology portfolio and ensuring commercial strategies support revenue growth, consumer engagement, product innovation, and enterprise value. This is not a support role. The incumbent must earn a seat at the table with senior executives, influence technology decisions upstream before commercial exposure is locked in and deliver measurable value. This role shapes multi-year category strategies, leads complex sourcing and negotiations, governs strategic suppliers, and enables the responsible adoption of innovative technologies that support topline growth and enterprise value. The position partners closely with senior leaders across Technology, Marketing, eCommerce, Revenue Growth, Consumer Insights, R&D, Legal, Privacy, Security, Finance, and global business units to balance speed to market, commercial value, risk, and scalability.

Key Ingredients:

• Drive the commercial strategy for the $120M Growth and Innovation tower — owning category strategy, sourcing execution, supplier governance, and value delivery for the platforms that directly power Kraft Heinz topline growth.
• Serve as the dedicated senior procurement partner to the VP Marketing, VP eCommerce, VP R&D, and Revenue Growth Management leadership — influencing technology investment decisions upstream before commercial commitments are made.
• Develop market intelligence across growth technology, Marketing Technology, digital commerce, commercial analytics, consumer insights, product development technology, supplier capabilities, commercial models, and relevant regulatory developments; translate insights into category strategies, sourcing options, and risk mitigation plans.
• Own and govern enterprise Growth contracting strategy, including data rights, intellectual property, model and output ownership, confidentiality, privacy, cybersecurity, responsible AI requirements, audit rights, regulatory compliance, portability, and termination protections.
• Negotiate and govern the highest-value growth technology contracts, including Google Marketing, Adobe, Salesforce, and DX services — ensuring commercial terms match the pace of digital and AI innovation.
• Define multi-year category strategies aligned to KHC's 3-year and 10-year business plans — including total cost of ownership analysis and market intelligence.
• Define annual value-delivery targets and category performance measures aligned with Kraft Heinz business plans, including savings, cost avoidance, supplier performance, adoption, utilization, speed to market, risk reduction, and stakeholder satisfaction.
• Lead complex, multi-year strategic sourcing events (RFPs, RFIs, sole-source justifications) across Marketing Technology, Digital Experience, eCommerce, Consumer Insights tooling, Revenue Growth Management, and R&D Product Development — managing end-to-end from sourcing through contract execution.
• In partnership with the business stakeholders, identify technology capabilities, supplier innovations, and commercial models that improve consumer engagement, revenue growth, digital commerce, product innovation, and market delivery agility.
• Drive overall contract governance, compliance, risk mitigation and solution standardization
• Build and develop talent within the offshore GPS services and International Procurement teams to deliver the entire volume of agreements in the tower.
• PMO management of the most strategic enterprise projects in concert with stakeholders and suppliers, working in partnership with US and International zones (INTL includes LATAM, EMEA, APAC and ANZ Business Units).
• Deeply understand and improve procurement processes, tools, and systems, execute & oversee lifecycle management process, and be a proven expert in building strategy, planning, sourcing, vendor management, development & execution; must achieve tangible results in competitive and non-competitive supplier negotiations both directly and as a coach to others.
• Build automated solutions using AI to improve data stewardship and the contract life cycle.
• Execute contracts of varying complexity across growth technology categories, including SaaS agreements, Master Services Agreements, AI frameworks, and data processing addenda — applying commercial and legal judgment to protect KHC's interests.
• Operate effectively in a fast-moving, globally matrixed environment — managing ambiguity, building consensus across cultures and time zones, and maintaining momentum on high-priority commercial programs.
• Lead strategic sourcing projects for supplier selection/optimization to execute category vision and strategies.
• Partner with the Technology Excellence function on cross-tower programs, continuous improvement, and procurement-wide excellence initiatives.
• Manage supplier relationships and segmentation.
• Support major supplier issues and work with stakeholders to identify and solve problems
• Develop financial reports using data, insights and business requirements.
• Identify and evaluate potential value generating projects based on complexity, resources, risk, time to implement, and estimated financial impact.
• Manage total cost of ownership, category financial reporting, opportunity prioritization, and the near and long term project pipeline in collaboration with Finance and business stakeholders.
• Lead the supplier selection and RFx award process.
• Execute various complexity contracts in accordance with policies and processes; ability to apply competency across categories.
• Ability to deal with ambiguity within a multi-cultural environment.
• Manage short term tactical tasks while building a long-term strategy.
• Experience with Marketing Technology, eCommerce, digital experience, consumer and shopper insights, Revenue Growth Management, commercial analytics, R&D and product-development technology, SaaS, data licensing, digital-platform implementation, and professional-services commercial models is strongly preferred.

Recipe for Success: Apply if this sounds like you!

• Bachelor’s degree or equivalent combination of education and experience.
• 8+ years of progressive experience in Indirect Procurement, Strategic Sourcing, Category Management, or a related commercial role, including demonstrated ownership of complex global technology categories and senior stakeholder relationships. Experience in Marketing Technology, digital commerce, consumer platforms, Revenue Growth Management, consumer insight, R&D technology, or other growth-facing categories is strongly preferred.
• Demonstrated ability to communicate credibly with VP and C-suite stakeholders, influence decisions in a matrixed environment, and present clear, evidence-based recommendations. Exceptional written, verbal, presentation, and negotiation skills are required.
• Strong judgment, collaboration, and change leadership skills, with the ability to manage confidential information and lead cross-functional teams through ambiguity.
• Proven ability to translate enterprise growth strategy into actionable category management objectives — building category plans that directly support topline business outcomes including revenue growth, digital commerce, and product innovation.
• Expert negotiator with a track record of delivering commercial outcomes on complex, multi-stakeholder technology agreements, including SaaS, data, digital platforms, agencies, and professional services. Strong financial acumen, project management discipline, and supplier governance capability are required.
• CIPS, CPSM, or an equivalent procurement certification is preferred. Experience with data processing agreements, privacy and security requirements, intellectual-property and data rights, consumer-data licensing, digital platform models, subscription models, and SAAS commercial structures is a strong differentiator. An MBA or advanced degree in Business, Technology, Supply Chain, or a related discipline is preferred.

Work Environment & Schedule

This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces . Additionally, this role requires primary coverage for Central European Time (CET/CEST) aligned to Amsterdam, Netherlands (approx. 8am to 5pm CET) with flexibility to flex for US Central Time collaboration with Chicago-based teams and GPS delivery resources.Physical Requirements Physical demands include but not limited to

The role requires the ability to perform the essential duties of a normal office-based position, with reasonable accommodations available in accordance with applicable law.

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

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