Project Engineer II (International)
Intelligent Technical Solutions · International · $10.22/hr (stated in the posting)
Job Description
The Project Engineer II is responsible for planning, implementing, and delivering technology solutions that meet client requirements while ensuring high-quality project execution. This role independently manages infrastructure and Microsoft security-focused projects, collaborates with internal teams and clients, and produces accurate project documentation to support long-term operational success.
The ideal candidate has strong technical expertise in Microsoft cloud, endpoint management, and security technologies, with hands-on experience implementing solutions that improve client security posture, compliance, and operational efficiency. This role requires a proactive problem solver with excellent communication skills, strong customer service abilities, and experience working in a consulting or managed services environment.
Job Responsibilities
- Lead the implementation of client technology projects while meeting project scope, quality standards, and delivery timelines.
- Configure, deploy, and troubleshoot Microsoft cloud, security, endpoint management, and infrastructure technologies, including Microsoft 365, Microsoft Azure, Microsoft Intune, Microsoft Defender, Microsoft Sentinel, and Microsoft Purview.
- Implement and configure Microsoft security and compliance solutions, including endpoint protection, threat detection, security monitoring, identity security, and data governance solutions.
- Collaborate with project managers, engineers, and clients throughout project planning, implementation, troubleshooting, and handoff.
- Assist with security-focused technology initiatives, including Microsoft security tool deployments, configuration changes, policy implementation, and security improvements.
- Produce accurate implementation notes, as-built documentation, knowledge base articles, and client-facing technical documentation.
- Identify process improvements and recommend updates to standard operating procedures (SOPs) and knowledge base documentation.
- Proactively identify technical risks, security gaps, and implementation issues while recommending appropriate solutions.
- Provide technical guidance during project execution and share knowledge with peers.
- Ensure completed solutions meet client expectations and support long-term operational stability and security.
Job Qualifications
Required Qualifications
- 3–5 years of experience implementing and supporting IT infrastructure and Microsoft technology projects.
- Experience working with distributed or remote teams.
- Hands-on experience deploying, configuring, and troubleshooting Microsoft cloud, security, endpoint, and infrastructure technologies.
- Experience implementing Microsoft security solutions such as Microsoft Defender, Microsoft Sentinel, Microsoft Purview, or Microsoft Intune.
- Ability to work in a fast-paced consulting or project-based environment.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong customer service and stakeholder management skills.
Required Technical Skills
Candidates should demonstrate hands-on implementation experience in at least two (2) of the following technical areas, including Microsoft Security & Compliance technologies:
Microsoft Security & Compliance
- Microsoft Intune deployment, configuration, and endpoint management
- Microsoft Defender configuration and endpoint security management
- Microsoft Sentinel deployment, monitoring, and security analytics
- Microsoft Purview configuration and compliance management
- Microsoft Entra ID security features, including:
- Conditional Access
- Multi-Factor Authentication (MFA)
- Identity Protection
- Identity and access management policies
Microsoft Cloud & Productivity
- Microsoft 365 administration
- Microsoft Entra ID (Azure Active Directory)
- Microsoft Teams
- SharePoint
- OneDrive
- Exchange Online administration
- Email migrations
- Migration tools such as BitTitan
Windows Infrastructure
- Windows Server deployment and administration
- Active Directory and Active Directory Services
- DNS and DHCP
- Hyper-V deployment and administration
Storage Solutions
- NAS deployment and administration including:
- QNAP
- Synology
- Dell Storage Solutions
Additional Infrastructure Technologies
- Server deployments
- Networking technologies
- Firewalls
- Wireless solutions
- Endpoint management systems
Preferred Qualifications
- Experience working for a Managed Service Provider (MSP).
- Experience using PSA platforms such as ConnectWise.
- Experience using RMM platforms such as ConnectWise Automate or Kaseya.
- Experience supporting multiple client environments.
- Experience delivering Microsoft security and compliance projects for clients.
Certifications
Preferred certifications include:
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft 365 Administrator (MS-102)
- Microsoft Certified: Endpoint Administrator Associate (MD-102)
- Microsoft Security Operations Analyst Associate (SC-200)
- Microsoft Information Protection Administrator Associate (SC-400)
- Microsoft Cybersecurity Architect Expert (SC-100)
- Cisco Certified Network Associate (CCNA)
- Fortinet Network Security Expert (NSE 4) or equivalent
- SonicWall Certified Secure Administrator (CSSA) or equivalent
- VMware Certified Technical Associate (VCTA)
- VMware Certified Professional (VCP)
- Microsoft Intune or Endpoint Management certifications
Job KPI’s
- Billable Utilization: The percentage of time spent on billable client project work while maintaining accurate time entries.
- Project Delivery: Successful completion of assigned projects within agreed timelines, scope, and quality standards.
- Documentation Quality: Accuracy and completeness of implementation notes, as-built documentation, and knowledge base updates for completed projects.
- Client Satisfaction (CSAT): Feedback provided by clients through post-project or service satisfaction surveys.
- Timesheet Compliance: Timely and accurate submission of timesheets in accordance with company standards.
Job Requirements
- A home office set up that meets the following:
- Computer: A working computer with a minimum of 8GB RAM and one of the following:
- Windows 11 with an Intel i5 or i7 (8th generation or newer), or
- AMD Ryzen 5 or 7 (2000 series or newer), or
- macOS 12 or newer.
- Internet: Stable internet connection with at least 25 Mbps download and upload speeds.
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings.
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.
- Webcam: An HD webcam for video calls.
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
- A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time for 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday)
- Able to pass our online behavior and cognitive assessments.
- Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
- Able to provide NBI Clearance (for PH applicants).
Compensation
Pay rates start at $10.22/hour and vary by experience and location.
Benefits
- Comprehensive Health Plans / HMO (Employee & Dependent/s)
- Life Insurance
- Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
- Paid Time Off (starts at 15 days per year)
- Maternity/Paternity Leave
- Paid US Holiday
- Night Shift Bonus
- Salary Advancement/Loan
- Health & Wellness Program
- Company-paid training and certification
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