Planning Forecaster

JPMorgan Chase · Edinburgh

Planning Forecaster

Are you looking for new exciting opportunity to leverage your analytical skills?

As a forecasting specialist within the planning team of the International Consumer Bank Business, you will be responsible for the analysis and build of a range of short and long term forecasts across our service operations in the UK and international markets. Partnering with various lines of business, you will drive key performance standards through the delivery of accurate forecast projections and service level optimisation.

Job responsibilities

Perform root cause and trend analysis, using historical business performance data, to identify areas of opportunity and provide strategic recommendations.
Production accurate volume projections, ranging from long-term planning to interval level scheduling, ensuring high standards of efficiency and performance.
Partnering with various functions, including, Marketing, Product, Strategy, and Machine Learning, in understanding key data points feeding into future business volumes and performance.
Leveraging use of Artificial Intelligence in the enhancement of analytical insights.
Supporting various project workstreams, providing guidance and recommendations to senior leadership.
Demonstrable leadership and process improvement capabilities.
Ad hoc duties as required.

Required qualifications, skills, and capabilities

Forecasting experience is essential
Knowledge of cross-functional planning practices
Experience working in a dynamic, fast-paced environment
Strong business analysis, reporting, and problem-solving skills
Use of generative Artificial Intelligence in leveraging data insights
Proven experience leading or supporting project initiatives
Microsoft Office skills – Excel, PowerPoint, Word, Outlook
Ability to partner and work collaboratively with others
Demonstrated ability to influence people at a variety of levels internally and externally

Preferred qualifications, skills, and/or capabilities

Experience in financial services would be preferable
Experienced in using business information, and workforce management platforms, and tools, including: Amazon (AWS), NICE WFM, Alvaria WFO, Salesforce, JIRA, Alteryx, Looker
Working knowledge of telephony/call routing
Preferred, non-essential experience in financial services and/or planning role

#ICBCareers

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Forecaster within the Planning team for International Consumer Bank Business

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