Global Fund Services - Performance and Analytics Transformation - Vice President

JPMorgan Chase · Sydney

Drive meaningful change in how complex investment data products reach clients. You’ll lead high-impact migrations from legacy platforms to modern vendor solutions, improving speed, quality, and transparency along the way. We’ll rely on you to bring structure to ambiguity, align global stakeholders, and keep delivery moving when priorities shift. You’ll grow your leadership through visibility with product, operations, and technology partners and through ownership of end-to-end outcomes.

As a Vice President within the Investment Information Services team, you lead end-to-end delivery for platform onboarding and client migration initiatives. You’ll translate client and operational needs into clear plans, coordinate dependencies across functions, and ensure releases are ready to run in production. You’ll help improve delivery performance through better tooling, reporting, and repeatable processes. You’ll work closely with operations, product management, and technology teams across global sites to deliver an organized, client-centric experience.

Our team focuses on improving how investment performance, attribution, and risk analytics products are implemented and supported for institutional clients. You’ll collaborate across operations and technology to strengthen controls, streamline workflows, and reduce delivery friction while maintaining a high bar for quality.

Job responsibilities

Lead end-to-end product delivery from intake through release readiness, operationalization, and post-release performance reporting
Drive client onboarding and migration plans, including milestones, cutover approach, and progress tracking
Manage dependencies, timelines, and resourcing needs; surface risks and remove blockers through active stakeholder management
Assess platform and operational readiness for migration, including functional requirements, quality controls, and reporting needs
Partner with product and technology teams to plan and execute roadmap deliverables that support client migration outcomes
Gather requirements, coordinate functional testing, and enable user training to support adoption of new workflows and tooling
Lead change management activities across functional partners, ensuring alignment to risk, controls, compliance, and regulatory expectations
Establish and maintain effective working relationships with vendor partners and internal leaders
Identify, document, and coordinate resolution of production issues before and after migration, including investigation and validation
Validate performance and risk analytics outputs across platforms using available tools and agreed controls
Provide concise status updates and recommendations, and present findings, outcomes, and options in stakeholder forums

Required qualifications, capabilities, and skills

At least 5 years of experience in product delivery, implementation, program management, or operations within financial services
Demonstrated experience leading cross-functional delivery, dependency management, and release planning across multiple stakeholders
Proven ability to run change readiness activities and support adoption of new operating models and processes
Experience executing platform or client migrations, including readiness assessment, cutover planning, and issue triage
Strong understanding of the systems development life cycle and how to partner effectively with engineering teams
Experience supporting institutional clients and/or investment analytics workflows (performance, attribution, risk)
Ability to produce clear delivery reporting (status, risks, decisions, and outcomes) for senior stakeholders
Strong problem-solving skills with attention to detail and comfort working through ambiguity
Proficiency with Microsoft Excel, PowerPoint, and Word

Preferred qualifications, capabilities, and skills

Hands-on experience with performance and analytics platforms (for example, FactSet)
Experience with data analytics and metrics-driven delivery performance management
Professional certifications such as Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), or Certificate in Investment Performance Measurement (CIPM)
Bachelor’s degree in business, finance, mathematics, or a related field (or equivalent practical experience)

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Lead client migrations and delivery improvements for institutional performance analytics platforms.

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