Director of Career Services

State of Georgia · Carrollton · $60,000 (stated in the posting)

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Job Title:  

Agency:

West Georgia Technical College

Job Requisition ID:

Shift:

Compensation Details:

Job Description:

Job Summary:

The Director of Career Services provides college-wide leadership for Career Services, WIOA-supported student services, employer engagement, career readiness, graduate placement, and related workforce initiatives. The Director builds an integrated career-development system that begins in the admissions process, is embedded within academic programs, and continues through graduation, employment, and alumni engagement.

The position connects students and graduates with high-quality employment opportunities while helping eligible students access WIOA training funds, supportive services, and case management. The Director works closely with Academic Affairs, Economic Development, Admissions, Advising, Financial Aid, the Business Office, Institutional Effectiveness, regional workforce boards and commissions, employers, and community partners.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Career Services and Student Career Development (40%)

• Develop and implement a college-wide career-development framework with defined milestones from entry through graduation and employment.
• Develop and maintain relationships with employers throughout the WGTC service area and with regional or statewide employers seeking WGTC talent.
• Plan and evaluate career fairs, hiring events, employer information sessions, classroom visits, recruitment tables, mock interviews, and targeted program-level events.
• Assists students with interviewing skills, resume writing, and business etiquette in the workplace.
• Performs career counseling with students to identify their abilities, needs, interests, and values in relation to job and career opportunities.
• Create a coordinated employer-contact strategy with Academic Affairs to reduce duplication, strengthen relationships, and present a unified college response.

• Use employer feedback and labor-market information to advise college leaders concerning hiring trends, skill gaps, program opportunities, and barriers to graduate placement.

• Plan and evaluate career fairs, hiring events, employer information sessions, classroom visits, recruitment tables, mock interviews, and targeted program-level events.
• Develop talent pipelines for high-demand programs and populations, including graduating students, recent alumni, WIOA participants, and students seeking part-time employment related to their field.
• Use employer feedback and labor-market information to advise college leaders concerning hiring trends, skill gaps, program opportunities, and barriers to graduate placement.
• Serve as WGTC’s liaison for our Career Services platform (Handshake) and Career assessment tools (GCIS) and oversee implementation, maintenance, and promotion of both.

WIOA Program Leadership and Student Services (30%)

• Supervise WIOA coordinators, case managers, and assigned staff serving the college's regional workforce areas and participating counties and work with them to negotiate annual contracts.
• Ensure consistent outreach, eligibility screening, orientation, application support, assessment, Individual Training Account development, case documentation, supportive-service coordination, grade monitoring, follow-up, exit, and employment services.
• Maintain productive relationships with regional commissions, local workforce development boards, other contract authorities.
• Establish common procedures, documentation standards, service expectations, caseload monitoring, and internal controls across WIOA contracts while honoring contract-specific requirements.
• Monitor participant progress, credentials, employment, performance measures, expenditures, and follow-up requirements; promptly address compliance or service deficiencies.

 Placement and Data Reporting (20%)

• Lead graduate placement outreach, verification, documentation, and reporting in accordance with TCSG and college requirements.
• Maintain dashboards for in-field placement, total placement, employer engagement, career-service participation, Handshake engagement, WIOA enrollment and outcomes, service response, and student satisfaction.
• Establish data-quality controls and work with Academic Affairs, Institutional Effectiveness, the Registrar, and program personnel to resolve missing or conflicting placement information.
• Analyze service utilization and outcomes by campus, modality, program, and relevant student population to identify access gaps and improvement opportunities.
• Prepare reports and presentations for Student Affairs leadership, senior staff, academic leaders, workforce partners, and grant stakeholders.
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Outreach and Partnerships (10%)

• Represent the college on workforce, employer, chamber, economic-development, advisory, and community committees as assigned.
• Develop communications and outreach campaigns with Marketing, Admissions, Advising, faculty, alumni, and student organizations to increase awareness and participation.
• Manage assigned budgets, contracts, records, technology, and resources in accordance with college requirements.
• Maintain professional knowledge of workforce trends, WIOA practices, career-development methods, employer technology, and TCSG reporting expectations.
• Perform other duties consistent with the position's scope, as assigned.

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• Knowledge of Student Information System, KMS (Knowledge Management Systems)
• Leadership Skills
• Ability to break larger tasks into manageable smaller tasks;
• Oral and written communication skills;
• Skill in the operation of computers and job-related software programs;
• Skill in accurate recordkeeping;
• Organizational skills;
• Skills in interpersonal relations and in dealing with the public;
• Decision making and problem-solving skills.
• Ability to translate technical data into information that can be used in a variety of settings and populations
• Knowledge of current policies, laws, trends and developments in the field

Work Environment:

This job operates in a professional office environment.  This role routinely uses standard office equipment and technologies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.  The employee must occasionally lift or move office products and supplies, up to 25 pounds.

Position Type/Expected Hours of Work:

This is a full-time instructor position. Work load is Monday-Friday and does requires some evenings. 

Rate of Pay:

$60,000 per year. 

Benefits include paid state holidays, vacation and sick leave, retirement, and the State of Georgia Flexible Benefits Program.

Location:

Position location will be determined upon candidate selection.

Travel:

Travel to other campuses within the seven-county service delivery area is required. Some overnight travel may be required for meetings and training.

Required Education and Experience:

       Bachelor’s degree from an accredited college or university or three (3) years of experience in a related field.

• Professional experience in career services, workforce development, employer relations, student services, human resources, economic development, or a related area.
• Experience developing external partnerships, managing projects or programs, using data to assess performance, and delivering services to diverse populations.

Preferred Education and Experience:

·       Master’s degree

• Five or more years of progressively responsible student affairs experience in a community college, technical college, or multi-campus environment.
• Experience with employer engagement, graduate placement verification, internships or work-based learning, labor-market analysis, and regional economic-development partnerships.
• Experience using Handshake, student information systems, CRM platforms, and data reporting tools.
• Experience leading a team

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department. 

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