Relationship Manager - Affluent_AFFLUENT_0411_6406_1022417

Kotak Mahindra Bank · Raipur

Description

Role:

· Handling personalized service requests of Affluent customers.

· Generation of timely business MIS.

Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment.

· Coordination with CPC/RPC/Investment desks for account opening of Affluent customers.

· Managing complaints of Affluent customers and ensuring their resolution within TAT

· Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations

Job Requirement:

· Excellent written and oral communication skills

· Developing and maintaining banking relationships with a select group of high net worth customers

· Excellent communication skills with customer service orientation

· Courteous and polite

· Good Knowledge of Microsoft Excel

· Understanding of banking norms and processes.