PT Tailor, Levi's® Retail, Citadel Outlets, Commerce, CA

Levi Strauss & Co. · Commerce

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Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's®, Dockers®, Beyond Yoga®) stand for freedom and self-expression. 

Reporting to the Store Manager, Tailors are consumer centric, open minded, proactive, and think beyond the task. You are responsible for delivering a best-in-class Tailoring experience and excellent product for all consumers through a variety of functions and procedures relating to customer service, sales, and Tailor Shop operations. 

We're looking for a Tailor who shares our values: 

• Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage.
• Empathy for Customers and Co-workers: You add positivity to our store culture.
• Demonstrate Courage: You lead with our values.
• Drives Performance: You're results-oriented and support the team.

You'll support the leadership team to success: 

• Executes and is responsible for basic alteration services (i.e. Hemming, patch and repair, tapering, etc.) and more technical alterations (e.g. Fitting/tailoring items other than jeans, where more technical equipment is necessary; detailed ap pearance altering processes.)
• Exemplifies and possesses strong customer service skills to elevate our clients’ experience.
• Resolve tailor-related consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues. 
• Educates and trains store teams on customer offerings and services provided by the Tailor Shop.
• May support with training Tailors within district and/or region on Tailor processes and Levi’s Tailoring standards.
• Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management 
• Suggest looks that incorporate the latest trends and current promotions based on the consumer's needs consistent with Levi's® service approach. 
• Promote Levi's® omni experience by engaging consumers with Red Tab Loyalty program. 
• Efficient handling of all cash and Tailor Shop-related merchandise operations and procedures in compliance with store policy. 

The role requires someone who: 

• Has a thorough understanding of denim industry and current/upcoming trends.
• Understands textiles and fabrics with proven skills in sewing, tailoring and textile repair.
• Has awareness of design and details strong communication skills both internally and externally.
• Is fashion savvy and interested in current trends.
• Enjoys being busy and juggling multiple tasks. 
• Is available to work a flexible schedule to meet, including evening, weekend and holidays.
• Is able to lift up to 40 pounds, as well as constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation. 
• Has reliable transportation.
• Must be 16 years old.
• Has a minimum of 3 years’ sewing/tailoring experience, a strong knowledge of jeans construction, and a thorough knowledge of machines used in the sewing of denim products.
• Formal training in apparel design preferred but not required.

EOE M/F/Disability/Vets

LOCATION

FULL TIME/PART TIME

FILL DATE

Current LS&Co Employees, apply via your Workday account.

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