Accounts Receivable Specialist- Billing
Novotech · India
Accounts Receivable Specialist - Billing is responsible for managing day-to-day accounts receivable activities, including but not limited to customer invoicing, collections, cash application, account reconciliations, dispute resolution, and financial reporting. The role partners closely with Project Managers, Finance, Business Development, Operations, and external customers to ensure accurate billing, timely collections, and effective management of receivables.
The position plays a key role in maintaining healthy cash flow, improving collection performance, supporting audit requirements, and driving continuous process improvements across the Accounts Receivable function.
Key Responsibilities
1. Customer Billing & Invoicing
Prepare and issue invoices accurately and within agreed timelines.
Validate supporting documentation before invoice generation.
Review billing events and customer contracts to ensure invoice accuracy.
Coordinate with internal stakeholders to resolve invoice-related discrepancies.
Maintain invoice records and documentation in accordance with company policies.
Support milestone, pass-through, investigator float, and service invoice processing.
2. Accounts Receivable Management
Monitor customer accounts and outstanding receivable balances.
Follow up with customers regarding overdue invoices.
Manage collection activities through emails, calls, and meetings.
Investigate and resolve payment delays and disputes.
Escalate collection risks to management as required.
Support achievement of AR aging and DSO targets.
3. Cash Application & Reconciliations
Apply customer receipts accurately within established timelines.
Perform account reconciliations and resolve unreconciled balances.
Review unapplied cash and unidentified receipts.
Investigate short payments, deductions, and disputed balances.
Ensure AR ledgers are accurate and up to date.
4. Customer Service & Stakeholder Management
Act as a primary contact for customer billing and payment inquiries.
Build strong relationships with internal and external stakeholders.
Collaborate with Project Managers and operational teams to resolve billing issues.
Ensure professional and timely communication with customers globally.
5. Reporting & Analysis
Prepare weekly and monthly AR reports.
Generate aging reports and collection dashboards.
Analyze collection trends and overdue balances.
Provide management with collection forecasts and risk assessments.
Support month-end and year-end financial reporting activities.
6. Process Improvement
Identify opportunities to improve efficiency within AR operations.
Participate in automation and system enhancement initiatives.
Assist with implementation of standardized global AR processes.
Support continuous improvement and best practice initiatives.
7. Audit & Compliance
Ensure compliance with company policies and financial controls.
Maintain complete audit trails and supporting documentation.
Support internal and external audit activities.
Protect sensitive financial and customer information.
Qualifications
Educational Requirements
Master’s degree in commerce, Finance, Accounting, or related field.
CA Inter, CMA, ACCA, CPA, or similar qualification would be advantageous.
Experience Requirements
3 to 5 years of experience in Accounts Receivable, Billing, Collections, or Finance Operations.
Experience working within a multinational organization preferred.
Exposure to project-based billing environments is desirable.
Experience supporting international customers across APAC, Europe, or North America preferred.
Technical Skills