Demand Planner
Ocado Logistics · Hatfield
Why Ocado?
Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.
We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.
About the role:
We wouldn’t be able to positively impact the way the world shops without our passionate team members - who keep our business running, our vans delivering, our customers' products picked and packed and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience which means we now have an opportunity for a Demand Planner to join the team.
At the core of this role is the achievement of budgeted KPIs (ATP, purge, fulfilment) for the product range under your control. You will also be responsible for managing supplier development and performance, working closely with the Morrisons Online teams, as well as contributing to the continuing improvement of the department’s supply management tools, systems & practices
You will be
- Owning the demand and forecast planning process across your assortment at both category and SKU level (circa 2.5k products)
- Using all available data to achieve KPI targets for availability, purge and customer fulfilment
- Building strong trading and supplier relationships, managing the performance of your supply base through effective reviews and SLA management.
- Optimising delivery efficiency across your supply base through order schedules, buying multiple management and other inbound delivery specifications
- Encouraging your supply base to engage in collaborative planning wherever possible
- Trend and performance analysis for suppliers and product range
About you
- Proven track record in demand forecasting, volume planning and logistics management
- A strong track record in an FMCG or commercial Supply Chain environment
- Previous experience of supplier management
- Good business skills and commercial acumen
- Good analytical skills and a technical mind set/proven ability to interpret numerical data
- Ability to influence effectively and build constructive working relationships internally and externally
- Able to work Saturday or a Sunday on a rota basis (once every 4-6 weeks on average)
What you can expect to receive in return
At Ocado we believe in a workplace where everyone feels valued and supported, so you’ll find a safe and collaborative atmosphere that is as fresh as our produce as well as an award winning recognition programme and benefits package that includes includes a healthy work-life balance, extensive healthcare coverage,
competitive salaries, and exclusive employee discounts.
Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.
Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
Private Medical Cover: Rest easy with comprehensive private medical insurance.
Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
Shuttle Services: Convenient free shuttle buses connect you to work.
Share Schemes: Join exciting share plans to participate in our success.
Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
Financial Protection: We offer Income Protection and Life Insurance for financial security.
We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. We do not discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are happy to discuss reasonable adjustments to support you through the recruitment process.
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.
Every single customer click counts—and you’ll be the driving force making sure their favourite products are ready to go. We’re looking for an ambitious, commercially minded Demand Planner to take total ownership of a dynamic 2,500-SKU portfolio supporting Morrisons Online.