E-Commerce Specialist (Website)
Reolink · Kuala Lumpur
Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.
Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.
Key Responsibilities:
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Sales Data & Reporting: You will own the export, storage, and basic analysis of weekly and monthly sales data, promptly flagging any anomalies to the Lead to support target achievement and continuous business growth.
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Sales Plan Execution: You will drive annual, quarterly, monthly, and weekly sales plans and action plans through to full on-the-ground execution.
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Traffic & User Analytics: You will use GA4 and FineBI alongside supporting user-analysis tools to analyze traffic, conversions, landing pages, and user paths in order to surface anomalies and deliver optimization recommendations.
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Pricing & Promotion Compliance: You will configure regional and country discounts based on the promotional rules set by the Lead, draft promo plans for approval, keep MSRP pricing synchronized with price-change notices, and run regular MSRP and compliance-display checks.
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Campaigns & Site Merchandising: You will coordinate the execution of Tier-B/C campaigns to hit target metrics, lead Tier-Non-S page planning, and proactively identify website product-feature anomalies.
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Product, SKU & Inventory: You will plan SKU launches and delistings to streamline the portfolio, adjust category workflows according to category planning, and manage shipping, expediting, stocking, and inventory ledger updates.
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Cross-Functional Collaboration: You will support brand localization projects and actively coordinate with internal stakeholders across departments.
Qualifications:
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Bachelor’s degree or higher in any field. Relevant experience in e-commerce platforms (e.g., Shopee, Lazada, Amazon) is preferred.
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Understanding of product upload rules, transaction workflows, and sales expansion tactics.
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Thorough understanding of platform policies, ability to resolve disputes and safeguard company interests.
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Expertise in e-commerce B2C operations, skilled in driving traffic, with strong marketing sense and strategy.
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Great attention to detail, strong sense of responsibility, and the ability to adapt to a fast-paced work environment.
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Strong communication skills and a collaborative team spirit.