HR Manager - Benefits (Human Resources)

Shelby County · Memphis

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Position Summary

Responsible for planning, developing implementing, and evaluating Shelby County Government’s comprehensive employee benefits health and wellness programs, provides technical assistance to organizations and vendors, consults with employee groups and performs related work as required.

Pay Grade: 51
Salary Commensurate with Experience and Education
 

Minimum Qualifications

• Five (5) years of experience in administration and implementation of employee benefits and wellness programs in a management capacity; AND
• Bachelor’s degree from an accredited college or university in public or business administration, human resources, or other related field; AND
• Experience with self-insured programs is preferred.
• An equivalent combination of related education and/or experience.
• PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
   

Duties and Responsibilities

• Plans, administers, and evaluates employee benefit programs, including health, life, disability, wellness, EAP, flexible spending and related plans.
• Ensures benefit programs are administered in accordance with plan documents, applicable laws, regulations and reporting requirements.
• Develops and communicates benefit information, program changes, required notices and employee education materials.
• Manages and directs assigned staff, including hiring, training, performance management, coaching and disciplinary matters.
• Oversees benefits data, enrollment records, vendor file transfers, billing, reconciliation and HRIS accuracy.
• Evaluates benefit plans, vendors, coverage options, costs, utilization, and industry trends to recommend plan improvements and cost-control strategies.
• Manages relationships and negotiations with benefit providers, consultants, auditors, legal counsel and other external partners.
• Coordinates market analyses, Requests for Proposal (RFPs), and Requests for Information (RFIs) with consultants and vendors.
• Develops, recommends and monitors employee benefits budgets and analyzes financial and risk-related trends.
• Conducts audits and compliance reviews to ensure benefit plans meet federal, state and local requirements.
• Prepares benefit-related reports, recommendations, resolutions and presentations for administration and the Board of Commissioners.
• Maintains knowledge of emerging benefit trends, regulatory changes, and industry best practices and performs other related duties as assigned.
• Performs other related duties as required or directed.
   

KSAs

• Thorough knowledge of employee benefits administration, health and welfare programs and industry best practices.
• Knowledge of self-insured benefit programs preferred.
• Knowledge of management principles, budgeting, financial analysis and workforce planning.
• Skill in benefits market analysis, contract negotiation, vendor management and service evaluation.
• Strong analytical, problem-solving, project management and organizational skills.
• Effective leadership and supervisory skills, including the ability to direct, motivate and develop staff.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to manage multiple priorities, meet deadlines, collaborate effectively with employees, departments, vendors and the public.
• Proficiency in Microsoft Office applications and related business systems.
   

Special Requirements

• Must have a valid Tennessee driver’s license or obtain one by the date of employment.
• Must have daily access to an operable automobile and meet county requirements for automobile insurance upon date of employment.
• May be required to travel to other Shelby County offices, special events and training.
   

Disclaimer
This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.

Shelby County Resident Disclaimer
All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment. The residency requirement shall not apply to certain public safety/civil service employees. This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department. The residency exemption for public safety/civil service employees does not include appointed positions with the Sheriff’s Office, Division of Corrections, or the Fire Department.

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