Director, Relationship Manager

Standard Chartered · Kuala Lumpur

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Job Summary

  • •    Lead strategic coverage of Investors clients, acting as the trusted advisor and primary relationship owner across the client lifecycle while delivering sustainable revenue growth and portfolio returns.  
  • •    Mobilise product partners across Transaction Banking, Financial Markets, Sustainable Finance, Financing Solutions and Corporate Finance to deliver holistic solutions aligned to client objectives.  
  • •    Drive commerce and investment flows across Standard Chartered's global network while maintaining the highest standards of risk management, conduct and regulatory compliance.  

Key Responsibilities

Client Relationship Management & Origination

  • •    Own and develop strategic relationships with asset owners and asset managers incl government-linked institutions and Sponsor groups.
  • •    Act as the senior point of contact for designated client portfolios and lead end-to-end account planning.
  • •    Build trusted advisor status with senior client stakeholders including CEOs, CFOs, CIOs, Treasurers, Finance Heads and Operations Head.
  • •    Identify new business opportunities and originate financing, transaction banking, markets, securities services and advisory mandates.

Revenue Growth & Portfolio Management

  • •    Deliver agreed financial targets including revenue, profitability, returns and wallet share.
  • •    Execute client strategies and grow market share across the Investors client segment.
  • •    Maximise cross-sell opportunities through close partnership with product specialists and regional coverage teams.
  • •    Drive sustainable financing and strategic growth initiatives aligned with clients' long-term objectives.

Credit, Risk & Governance

  • •    Maintain sound risk discipline across onboarding, credit approvals, periodic reviews and portfolio monitoring.
  • •    Ensure compliance with AML, CDD, sanctions and all applicable regulatory requirements.
  • •    Maintain strong portfolio quality through proactive monitoring and management of credit exposures.
  • •    Exercise effective risk governance consistent with Group risk appetite and conduct standards.

Collaboration & Stakeholder Management

  • •    Lead multidisciplinary deal teams across geographies and product lines.
  • •    Coordinate internal stakeholders including Risk, Legal, Compliance, Operations and Product Partners to deliver seamless client execution.
  • •    Share market intelligence, industry insights and emerging opportunities to strengthen client engagement and business growth.

Market Leadership & Thought Partnership

  • •    Maintain deep understanding of economic, political, regulatory and capital market developments affecting investor clients.
  • •    Provide strategic market insights and advisory support to clients.
  • •    Represent Standard Chartered at industry forums, client events and senior stakeholder engagements.

Motivations

  • •    Building trusted long-term relationships with strategic investors and sovereign funds/ institutions to drive meaningful economic impact.  
  • •    Solving complex client challenges through innovative financing, transaction banking, securities services  and capital markets solutions delivered across multiple jurisdictions.  
  • •    Operating in a highly collaborative international environment that combines client impact, commercial outcomes and prudent risk management.  

Skills and Experience

Must-have Skills

  • •    Relationship Management
  • •    Client Coverage & Origination
  • •    Credit & Risk Management

Other Skills

  • •    Financial & Capital Markets Knowledge
  • •    Sustainable Finance & Public Sector Expertise
  • •    Strategic Account Planning
  • •    Stakeholder Management & Influencing

Qualifications

Key Experiences    

  • •    10+ years of experience in Corporate & Investment Banking, Corporate Banking, Financial Institutions, Sovereign Fund/Institutions Coverage and Investors Coverage. 
  • •    Proven track record managing senior client relationships and delivering revenue growth. 
  • •    Experience structuring and executing lending, transaction banking, treasury, capital markets securities services and sustainable finance solutions. 
  • •    Strong understanding of credit, regulatory and risk management frameworks. 
  • •    Experience working across cross-border and multi-product banking environments.

Languages

  • •    English (Business Fluent) 
  • •    Bahasa Malaysia (Business Fluent) 
  • •    Additional Asian language capability advantageous

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.

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