Quality Control Manager
Comfort Systems USA · Asheboro
At Environmental Air Systems (EAS), we design and build innovative HVAC and mechanical solutions for complex commercial and industrial projects.
We are seeking a Quality Control Manager to join our Manufacturing team.
The Manager, Quality Control, EAS Manufacturing, is responsible for the strategic planning and execution of a comprehensive Quality Control Program across Headquarters, McWay, and Reedy Fork. This role ensures consistent product quality and adherence to established standards throughout the EAS Manufacturing process, through effective leadership of the Quality Control Inspection function. The manager will collaborate with necessary functions, including Quality Engineering, Quality Assurance, Production, and Project Management to optimize quality processes, to ensure EAS Manufacturing meets or exceeds quality standards. The manager will ensure quality inspections are efficiently completed on time, providing feedback for improvement and alignment with production schedules and project milestones.
RESPONSIBILITIES:
Quality Control Program Leadership
- Develop, implement, and maintain a standardized Quality Control Program across all EAS Manufacturing sites, ensuring alignment with company policies and industry best practices for EAS Manufacturing products.
- Establish and monitor key performance indicators (KPIs) related to product quality, defect rates, and inspection efficiency.
- Evaluate the Quality Control Program to identify areas for improvement and implement corrective actions.
- Ensure compliance with all relevant regulatory requirements and industry standards.
- Lead, mentor, and develop a team of Quality Control Inspectors across all assigned sites.
- Establish clear performance expectations and provide regular feedback to team members.
- Schedule and manage inspection activities to ensure timely and accurate completion.
- Resolve complex quality issues and provide technical guidance to the inspection team.
- Foster a culture of quality and continuous improvement within the inspection team.
- Manage performance and timecards for all direct reports.
- Forecast and plan staffing needs, equipment, and other resources to support quality control activities.
- Optimize resource utilization to maximize efficiency and minimize costs.
- Manage and maintain calibration schedules for all required equipment.
Inspection Plan Development and Maintenance
- Develop and maintain comprehensive quality control checklists for all EAS Manufacturing products and processes, ensuring accuracy and completeness.
- Collaborate with engineering, project management and production teams to update checklists based on product changes and process improvements.
- Ensure that checklists are readily available and properly utilized by the inspection team.
- Implement a system for tracking and managing checklist revisions.
Coordination and Communication
- Collaborate with the Quality Assurance function to ensure EAS Manufacturing meets or exceeds Quality Management System and customer requirements with respect to Quality Control.
- Serve as the primary point of contact for quality-related issues across all assigned sites.
- Conduct regular meetings and communication with site management and production teams to ensure alignment and collaboration.
- Facilitate the sharing of best practices and lessons learned across all sites.
- Generate regular reports on quality performance and provide updates to senior management.
EDUCATION AND EXPERIENCE:
- Bachelor's degree in Engineering, Quality Management, or related field; relevant experience may be substituted.
- Minimum of 5 years of experience in quality control management or production management.
- Strong knowledge of quality control principles, methodologies, and tools.
- Proven experience in developing and implementing quality control programs.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data and identify trends.
- Strong problem-solving and decision-making skills.
- Excellent documentation and communication skills.
JOB REQUIREMENTS AND SPECIAL SKILLS:
- Successful management of the Quality Control function.
- Compliance with requirements.
- Achievement of quality performance targets and KPIs.
- Leadership and development of the Quality Control team.
- Effective collaboration with other departments.
- Commitment to safety,quality, and continuous improvement.
- Demonstrated ability to lead, coach and solve problems.
- Advanced understanding of product design and operation.
- Willingness and ability to accept difficult challenges.
- Ability to define processes focused on meeting product requirements.
- Excellent understanding of manufacturing processes.
- Personal computer skills (Google Workspace, Microsoft Office, Bluebeam Studio, Autodesk Construction Cloud).
- The ability to coordinate multiple projects, people and functions.