Corporate Marketing and Communications Manager

The Fedcap Group · New York City

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Position Title: Corporate Marketing & Communications Manager

Location: Civic Hall, 124 East 14^th Street New York, NY

Reports to: Chief Strategy Officer and Senior Vice President for Education

Compensation: $80,000–$90,000/Yr

About The Fedcap Group

For more than 90 years, Fedcap has been turning possibility into reality. As a global nonprofit serving more than 335,000 people each year across the United States, Canada, the United Kingdom, and Australia, we open doors to economic mobility through innovative, evidence-based solutions in education, workforce development, health, and economic development. Join us and experience The Power of Possible, where your work creates real opportunities for people facing barriers to economic well-being and helps build stronger communities every day.

Position Summary

This is a hands-on role for a strong writer and digital content creator who is comfortable moving between drafting a press release, developing a social media campaign, updating a website, creating a graphic, producing short-form video, and helping bring a major organizational announcement to life.

This role will report to the Chief Strategy Officer and Senior Vice President for Education and work closely with senior leaders and teams across the organization to strengthen our public presence, expand our digital reach, and tell the stories of our people, programs, partnerships, and impact.

Key Responsibilities

Communications and Content Development

Write press releases, media advisories, articles, newsletters, announcements, talking points, executive communications, and other public-facing materials.
Identify compelling stories from across the organization and turn complex programs, outcomes, research, and data into engaging content.
Support media outreach, including pitches, media lists, interview coordination, and coverage tracking.
Develop content for senior leaders, including speeches, remarks, presentations, and social media.

Lead Social and Digital Content

Manage the organization’s social media calendar and day-to-day publishing.
Write and produce engaging social content across multiple platforms.
Create graphics, photography, video, and other digital assets.
Develop campaigns around major announcements, events, reports, programs, and organizational milestones.
Monitor engagement and identify ways to grow reach, followers, and audience participation.

Keep Our Websites Current

Regularly update organizational websites using existing content management systems.
Publish news, reports, videos, events, program updates, and other content.
Work with teams across the organization to ensure information is accurate and current.
Improve website copy and digital storytelling.
Coordinate with developers or outside vendors when technical support is needed.

Create Visual and Multimedia Content

Design social graphics, presentations, flyers, event materials, digital advertisements, and other communications assets.
Produce and edit short-form video for social media, websites, presentations, and events.
Capture basic photography and video at events and programs.
Help maintain a consistent and professional visual identity across communications.
Manage outside creative vendors when more advanced design, photography, or video production is required.
Produce and manage organizational collateral such as flyers, invitations, and sponsorships.

Support Campaigns and Major Initiatives

Help develop and execute communications strategies around organizational announcements, partnerships, events, reports, and launches.
Maintain an editorial and communications calendar.
Coordinate projects across multiple departments and ensure deadlines are met.
Support marketing efforts designed to build awareness, participation, engagement, and visibility.
Develop email, digital, event, recruitment, and program marketing materials.

Measure What Works

Track media coverage, website traffic, social media performance, email engagement, and other communications metrics.
Use data to help improve content and audience engagement.
Stay current on emerging communications, marketing, design, video, social media, and artificial intelligence tools.

Qualifications

Education

A Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, Digital Media, or a related field is preferred, although equivalent professional experience will be considered.

Experience & Skills

At least three (3) years of experience in communications, marketing, journalism, public relations, digital media, or a related field.
Exceptional writing and editing skills.
Experience developing press releases, social media content, digital communications, and other public-facing materials.
Strong understanding of major social media platforms.
Experience updating websites.
Working proficiency with design tools.
Ability to create and edit high-quality short-form video.
Strong project management and organizational skills.
Ability to manage multiple projects and deadlines at the same time.
Strong judgment, attention to detail, and ability to work independently.
Comfortable working directly with senior executives and colleagues across different teams.
Creative, resourceful, highly organized, and comfortable working in a fast-moving environment.
Ability to draft press releases, create social content and update a website
Ability to find the story, communicate it clearly, and bring it to life across multiple platforms.

Benefits

Medical, Dental & Vision | Life/AD&D & Long-Term Disability | Flexible Spending Account (FSA) | Commuter Benefits | 403(b) | Wellness Program

EEO

The Fedcap Group is an Equal Opportunity Employer and is committed to fostering a respectful workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.

30-60-90 Day Performance Priorities (Internal Only)

First 30 Days – Learn and Assess

Complete organizational onboarding and participate in a learning and listening tour with the hiring leader and key internal partners.
Build an understanding of Fedcap’s businesses, audiences, communications priorities, brand standards and approval processes.
Obtain access to the websites, social media accounts, analytics and communications tools required for the role.
Review current communications materials, digital channels, content calendars, performance data and upcoming priorities.
Identify initial communications needs, questions and potential quick wins, and align with the hiring leader on immediate priorities.
Develop an understanding of key organizational initiatives and begin identifying how communications can support them within a broader roadmap.

Days 31–60 – Begin Executing

Begin developing content for agreed communications priorities, including written, social, visual and digital materials.
Develop an understanding of key organizational initiatives and begin identifying how communications can support them within a broader roadmap.
Assume responsibility for routine social media publishing and website updates as assigned.
Maintain a working communications calendar for assigned projects and content.
Support current announcements, events, campaigns and organizational initiatives.
Begin tracking requests, deadlines and basic channel performance using existing tools and processes.

Days 61–90 – Establish a Consistent Working Rhythm

Manage agreed day-to-day communications responsibilities with appropriate guidance and oversight.
Coordinate content, deadlines and approvals for assigned work.
Help ensure priority website and social media content remains accurate and current.
Review early communications performance and identify practical adjustments to content or workflow.
Align with the hiring leader on priorities, responsibilities and performance measures for the next quarter.

We are seeking a creative, highly motivated Marketing & Communications Manager with excellent writing skills, strong digital instincts, a good visual eye, the ability to move quickly from idea to execution and turn ideas and programs into impactful and compelling stories across multiple platforms. This is a hands-on role for a strong writer and digital content creator who is comfortable moving between drafting a press release, developing a social media campaign, updating a website, creating a graphic, producing short-form video, and helping bring a major organizational announcement to life. This role will report to the Chief Strategy Officer and Senior Vice President for Education and work closely with senior leaders and teams across the organization to strengthen our public presence, expand our digital reach, and tell the stories of our people, programs, partnerships, and impact.

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