Bank Medical Secretary

Bupa · South West London

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Job Description:

Medical Secretary

Cromwell Hospital, London SW5 0TU

Bank contract

£17ph

Shifts will be Mon to Fri between 9am and 6pm – primarily to cover leave and sickness absence

We make health happen

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

As Medical Secretary, you will provide administrative support for the Medical Secretaries’ department. You will interact with patients, consultants, staff and visitors to facilitate a coordinated pathway of care for patients.

You’ll help us make health happen by:

• Providing admin support to the department.  To prioritise doctors’ workload accordingly, ensuring each practitioner’s work is accurately completed on time.
• Maintaining a polite and friendly manner and a high standard of confidentiality
• Working as part of a team – showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients.
• Filing all correspondence, test results and referral letters into the patient’s notes before returning to medical records.
• Receiving telephone messages and relevant queries.  Send/receive faxed messages and relay promptly to doctor concerned.  To request patient information from outside organisations
• Supporting in the coordination of our multi-disciplinary team meetings to ensure consultant engagement and the smooth running of the meeting.

Key Skills / Qualifications needed for this role:

• Medical Secretary experience (1 year +)
• MDT (Multi-Disciplinary Team) Experience would be desirable
• Excellent communication skills
• Good time management and prioritisation skills
• Organisational kills
• Telephony skills
• IT Literate

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Annual leave accrual paid every time you work
• Subsidised staff canteen and coffee shop led by expert caterers.
• Inclusion in the NEST government pension scheme

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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