Administrative Officer 2
University of California, San Francisco · San Francisco
Job Function Summary:
Under the general supervision of the Manager, Periop Administration, the Central Scheduling Resource Coordinator role performs diversified non-licensed functions to support the activities of the Perioperative Central Scheduling department.
Custom Scope:
The Central Scheduling Resource Coordinator is responsible for ensuring compliance with departmental standards related to OR scheduling, and OR block management/oversight. Central Scheduling Resource Coordinator oversees the processes that produce and maintains the OR schedule at UCSF Health Systems (East Bay, West Bay, SFSM and future acquisitions. This position is responsible for developing tools to trouble shoot problems and monitor performance and utilization of the surgical schedule.
This person acts as Superuser for Optime scheduling to monitor efficiency for all surgical procedures and provide support and guidance for the decentralized schedulers and clinical staff to ensure scheduling standards are met. Collaborates with the Perioperative leadership to identify improvements and workflow gaps for scheduling accuracy. Enhances partnership between the surgical clinics and the OR by participating in the Tier 2 scheduling meetings to identify opportunities for utilization and patient access.
The Central Scheduling Resource Coordinator is responsible for providing a full range of customer service to ensure inquiries and / or problems are resolved with speed and accuracy. Including researching, resolving questions and problem solving, maintaining case records, and communicating resolution and / or status. Maintaining communication with decentralized schedulers, surgeons, nurses, and anesthesiologists, as well other units including Preop, Pacu, and SPD in changing case information to ensure the daily OR schedule is efficient, has proper instrumentation/equipment, and correct procedure booked on day of surgery.
The Central Scheduling Resource Coordinator coordinates the OR daily huddles to review the elective add-on cases for appropriate placement on the schedule in addition to resolving resource issues and conflicts with surgical cases.
Department Overview
The OR/Perioperative Units is comprised of everything deal with Surgery from the beginning, middle and end. It encompasses disciplines including Anesthesia, Surgery, Nursing, Sterile Processing, IT, training, education, and healthcare management. It includes all UCSF Health affiliated sites in the entire region (Mt. Zion, Moffitt/Long, Mission Bay, Bayfront, St. Mary’s, St. Francis, Oakland, Walnut Creek, Peninsula and all current and future acquisitions).
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