Diagnostic Laboratory Services (DLS) Quality Manager, Biomedical & Diagnostic Sciences, College of Veterinary Medicine: UTIA

University of Tennessee · Knoxville

The College of Veterinary Medicine invites applicants to apply for the position of Diagnostic Laboratory Services (DLS) Quality Manager, located within the Biomedical & Diagnostic Sciences department. The Quality Manager leads the development, implementation, maintenance, and continuous improvement of the Quality Management System for Diagnostic Laboratory Services within the University of Tennessee College of Veterinary Medicine. The position ensures alignment with American Association of Veterinary Laboratory Diagnosticians accreditation requirements, applicable ISO standards, and institutional quality requirements.

This position serves as the laboratory’s designated subject-matter expert and independent resource for quality-related matters. The position works collaboratively with laboratory leadership, service directors, technical personnel, and administrative staff to evaluate laboratory processes, maintain accreditation readiness, identify quality and compliance risks, coordinate audits and corrective actions, and promote continuous improvement. The position exercises independent judgment in evaluating quality issues, conducting assessments and investigations, recommending corrective actions, and monitoring the effectiveness of quality-system activities. The Quality Manager has direct access to laboratory administration regarding quality matters and may escalate significant quality concerns to laboratory leadership.

The Veterinary Medical Center is operational 24 hours a day, 7 days per week, and 365 days per year. Occasional weekend, evening, or holiday work may be required of this position.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

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