Global Head of Quality
XP Power · Quality
Company Description
XP Power is a global leader in providing essential power solutions to the Industrial Technology, Healthcare and Semiconductor Manufacturing Equipment sectors. We design and manufacture power controllers, the essential hardware component in every piece of electrical equipment that converts power from the electricity grid into the right form for equipment to function. Listed as a FTSE 250 company on the London Stock Exchange we are a fast-growing business, serving our global blue-chip customer base from 29 locations across Europe, North America, and Asia. We are extremely proud and committed to our culture that values Customer Focus, Flexibility, Knowledge, Speed, and Integrity. Joining our team means you’ll work in a high performing global organisation where employees collaborate and strive to make XP Power the first-choice power solutions provider delivering the ultimate experience for our customers and our people.
Job Description
We are seeking an accomplished Global Head of Quality to define and lead XP Power’s enterprise-wide quality system and deployment of the quality strategy. This senior leadership role will establish a consistent global quality framework across our design, manufacturing and supply chain operations, strengthen customer confidence, and embed a culture of prevention, disciplined problem-solving and continuous improvement. Working across regions and functions, the role will ensure that quality is built into every stage of the product lifecycle while supporting sustainable growth, operational excellence and regulatory compliance.
Key Responsibilities
- Define and execute the global quality strategy, governance model and multi-year roadmap in alignment with XP Power’s business priorities, customer expectations and growth plans.
- Lead and develop the global Quality organisation, establishing clear accountabilities, capability standards, succession plans and performance expectations across regions and sites.
- Own the global Quality Management System and ensure consistent, effective deployment across product development, manufacturing, suppliers, distribution and customer-facing processes.
- Ensure compliance with applicable quality, regulatory and industry requirements, including relevant ISO standards and sector-specific expectations for Industrial Technology, Healthcare and Semiconductor Manufacturing Equipment markets.
- Establish global quality objectives, metrics and management-review routines; provide clear insight into performance, systemic risks, trends and corrective actions to the Executive Leadership Team.
- Drive a prevention-focused quality culture through advanced product quality planning, risk management, design and process controls, statistical methods, structured problem-solving and lessons learned.
- Partner with Engineering, Operations, Supply Chain, Commercial and Service teams to embed quality throughout the product lifecycle and improve reliability, manufacturability and customer experience.
- Lead the governance of major customer quality issues, escalations and field concerns, ensuring timely containment, robust root-cause analysis, effective corrective action and transparent communication.
- Strengthen supplier quality strategy and performance in partnership with Supply Chain, including supplier qualification, development, audit, risk management and recovery plans.
- Sponsor global improvement programmes that reduce cost of poor quality, defects, escapes, complaints and warranty exposure while improving first-pass yield and process capability.
- Maintain an effective global audit and compliance programme, ensuring findings are addressed sustainably and best practices are shared across the organisation.
- Act as the senior quality representative with key customers, certification bodies and other external stakeholders, and provide independent challenge on decisions that could affect product quality, safety or compliance.
Qualifications
- Bachelor’s degree in Engineering, Quality, Operations or a related discipline; a postgraduate qualification is advantageous.
- Significant senior quality leadership experience in a complex, international manufacturing organisation, ideally within electronics, power conversion or another highly engineered and regulated environment.
- Proven success in defining and deploying a global quality strategy and operating model across multiple sites, regions and product lines.
- Deep knowledge of Quality Management Systems, relevant ISO standards, audit and regulatory compliance, supplier quality, new product introduction and product lifecycle quality.
- Strong command of quality and continuous-improvement methods such as APQP, FMEA, control plans, SPC, 8D, root-cause analysis, Lean and Six Sigma.
- Demonstrated ability to lead major customer escalations, improve supplier and manufacturing performance, and deliver measurable reductions in defects and cost of poor quality.
- Commercially astute and data-driven, with the ability to translate complex quality risks and trends into clear business priorities and decisions.
- A credible, collaborative and influential leader who can challenge constructively, build alignment across cultures and functions, and communicate effectively with executives, customers and technical teams.
- Proven experience building high-performing global teams, developing talent and leading organisational and cultural change.
- Fluent written and spoken English, with the ability and willingness to travel internationally as required.
Additional Information
XP Power provides a safe and healthy working environment that is stimulating and collaborative, where employees are empowered to make a real difference. We place our people at the heart of everything we do. We understand that if we provide our people with the ultimate experience, they will provide the ultimate experience to our customers.