General Assistant
WSH Group · London
Company Description
- We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
- Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
- Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website
Job Description
- To contribute to Company Mission, Vision Values
- To work with team to combine client and company goals and culture.
- To contribute to a positive working environment of equal opportunities, where dignity and respect are the norm and diversity is welcomed and encouraged
- Provide prompt and efficient service to every customer
- To ensure counters are clean, well- stocked and laid out in line with 6 key principles
- To monitor restaurant areas to ensure consistent standards of cleanliness
- To ensure all Health & Safety and food safety requirements are met
Qualifications
Qualifications
Level 2 Food Safety certificate
Level 2 H&S certificate
Skills/Knowledge
Barista trained
Merchandising skills
Trained on till usage
Allergy awareness
Previous experience in a service environment dealing with customers (preferable)