QHSE Manager
EssilorLuxottica · Thornbury
If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
Main Responsabilities :
As a key member of the company’s Management Team, you will play an active role in shaping and supporting the broader strategic direction of the business. This includes contributing to the development and execution of mid-term strategic plans and goals. You will be responsible for leading the implementation of Quality, Health, Safety, and Environmental (QHSE) strategies and policies across site operations. Your focus will be on ensuring that products and services consistently meet high standards of quality, comply with legal and regulatory requirements, and align with customer expectations.
Key Areas of Focus:
- Contribution: Actively support the development and delivery of business strategies and objectives.
- QHSE Leadership: Develop, plan, manage, and oversee the implementation of QHSE policies and procedures across the site.
- Quality Assurance: Ensure all products and services meet internal standards and external compliance requirements.
- Financial Performance: Achieve financial targets related to service levels and operational efficiency.
- Staff Development: Support the growth and development of team members to meet individual, departmental, and company-wide goals.
- Compliance & Best Practice: Ensure adherence to legislative requirements and stakeholder expectations, promoting a consistent approach to QHSE management across the organisation.
QHSE
- Publish performance statistics against internal defined KPIs, including sustainability metrics aligned with EssilorLuxottica requirements (e.g., Gensuite).
- Support quality and process improvement initiatives across the business.
- Develop and maintain internal audit processes, ensuring timely completion of audit plans.
- Maintain the QHSE Operational Management System and ensure all managers uphold their responsibilities within it.
- Ensure adherence to all Standard Operating Procedures (SOPs).
- Maintain budgetary control over departmental operating costs.
- Collaborate with the supply chain, glazing, and prescription labs to ensure continuity of product flow and quality.
- Support the introduction and ongoing maintenance of new products, frames, processes, and systems in coordination with relevant internak and EL group departments.
- Provide technical support to management to address HSE training and reduce knowledge gaps.
- Support compliance with health and safety regulations and environmental legislation and EssilorLuxottica group Policies
Resources & Management
- Oversee the QHSE Department, ensuring all systems and procedures are consistently followed in line with the company’s QHSE policies and standards.
- Provide support and resources to other departments as needed to help meet delivery schedules and operational targets.
- Manage the performance and development of direct reports by setting clear, challenging goals and conducting regular one-to-one meetings and performance appraisals in line with company procedures.
- Uphold company HR policies, including monitoring attendance through the T&A system, and participating in disciplinary, grievance, and recruitment processes as required.
- Develop and implement operational plans and schedules, effectively organising people and resources to meet business needs in a cost-efficient and quality-driven manner.
- Inspire, motivate, and support both direct and indirect team members to promote consistency in production and ensure departmental KPIs and company objectives are achieved.
Training & Development
- Identify and support the development of direct reports in alignment with departmental and company objectives. Ensure training and development needs of indirect reports are met and maintained through skills matrices and regular operator appraisals.
- Effectively utilise training programmes introduced to the department, ensuring they deliver value to individuals, the team, and the wider business.
- Manage the performance of individuals and teams in accordance with company policies and procedures, ensuring all staff are competent in their roles and adequately trained to meet current and future operational needs.
This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. The company reserves the right to amend or add to the duties of the role at any time as necessary.
Candidate Profile :
- At least 5 years experience working in QHSE disciplines
- Strong communication skills with the ability to engage effectively across all levels of the business.
- Demonstrates leadership potential, business acumen, and a high level of personal drive and determination.
- Excellent understanding of lens optics and a solid grasp of lens manufacturing processes.
- High-level knowledge of manufacturing operations, including plant maintenance, process control, and electronic systems.
- Familiarity with Health, Safety, and Environmental (HSE) requirements; holding a minimum of an IOSH General Certificate is desirable.
- Experience working with or supporting multi-functional teams.
- Strong analytical, problem-solving, and decision-making abilities.
- Proficiency in SAP and Microsoft Office applications is advantageous.
- Excellent interpersonal skills, with the ability to collaborate effectively and contribute to a positive team environment.