Service Excellence Specialist_WBG HO / IPO / CIP_0188_4598_1075557
Kotak Mahindra Bank · Delhi
The Service Excellence Specialist (SES) plays a critical role in driving operational excellence and enhancing customer experience across wholesale banking services. This role involves close collaboration with internal stakeholders to identify service gaps, streamline processes, and implement best practices that align with the bank’s commitment to delivering superior service quality.