Team Member-Prima Soul_CREDIT CARD_0149_1288_1084778
Kotak Mahindra Bank · Mumbai
Key Responsibilities
- Acquire new Credit Card customers through various sourcing channels.
- Achieve monthly and annual Credit Card sales targets.
- Develop and manage relationships with branch teams, DSAs, corporate clients, and referral partners.
- Conduct market visits and customer meetings to generate leads.
- Ensure high-quality customer acquisition and documentation as per bank guidelines.
- Drive activation and usage of sourced Credit Cards.
- Monitor team productivity and provide coaching to improve performance.
- Maintain compliance with KYC, regulatory, and operational requirements.
- Prepare sales MIS and track performance metrics.
- Handle customer queries and resolve escalations efficiently.