ServiceNow Developer Intern

DXC Technology · Woodlands

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Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

As a ServiceNow Developer Intern, you will work alongside experienced ServiceNow architects, consultants, and developers to support enterprise ServiceNow implementations and enhancements. You will gain hands-on exposure to IT Service Management (ITSM), Service Catalog, workflow automation, low-code application development, and digital workflow solutions.

This internship is ideal for students interested in enterprise applications, software development, automation, cloud technologies, and low-code platforms.

Key Responsibilities

Your responsibilities will include, but are not limited to:

• Assist in ServiceNow platform administration, configuration, and development activities.
• Support IT Service Management (ITSM) processes, including Incident, Problem, Change, Request, and Knowledge Management.
• Assist with configuring forms, fields, UI Policies, Client Scripts, Business Rules, and access controls under the guidance of experienced team members.
• Support the development and maintenance of Service Catalog items, Record Producers, and workflow automations.
• Assist in building and enhancing low-code applications using ServiceNow App Engine Studio and related platform capabilities.
• Support the creation of tables, forms, workflows, and business logic based on project requirements.
• Participate in system testing, troubleshooting, defect resolution, and platform support activities.
• Support platform upgrades, patch testing, releases, and deployment activities.
• Assist with integrations and API-based connectivity between ServiceNow and other applications.
• Prepare and maintain technical documentation, user guides, knowledge articles, and support materials.
• Participate in requirement-gathering sessions, solution workshops, and project discussions.
• Follow ServiceNow development standards, governance processes, and best practices.
• Collaborate with project teams on digital workflow solutions and process improvements.

Requirements

We are looking for students who:

• Are currently pursuing a Diploma or Bachelor's Degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related discipline.
• Have a basic understanding of programming, software development, information systems, or related IT concepts.
• Demonstrate good analytical, troubleshooting, and problem-solving skills.
• Have an interest in enterprise applications, workflow automation, low-code development, and digital transformation technologies.
• Possess good verbal and written communication skills.
• Are able to work independently as well as collaboratively within a team.
• Are willing to learn new technologies and work in a project-based environment.
• Have good organizational skills and attention to detail.

Preferred Technical Knowledge

Prior ServiceNow experience is not required. Exposure to or basic knowledge of any of the following would be an advantage:

IT Service Management (ITSM)

• Basic understanding of Incident, Problem, Change, Request, or Knowledge Management.
• Familiarity with IT service delivery concepts.

ServiceNow

• Exposure to ServiceNow navigation, forms, lists, users, groups, or roles.
• Basic awareness of platform administration and configuration concepts.

Programming & Web Technologies

• Basic knowledge of JavaScript, HTML, or other programming/scripting languages.
• Understanding of REST APIs or system integration concepts is an advantage.

Workflow & Low-Code Development

• Interest in workflow automation and business process digitization.
• Exposure to low-code/no-code application development is an advantage.

Databases & Data Management

• Basic understanding of databases, data modelling, or data relationships.

Cloud & Enterprise Technologies

• Interest in cloud platforms, enterprise applications, and digital workflow solutions.

Professional Skills

• Analytical and problem-solving skills.
• Good communication skills.
• Teamwork and collaboration.
• Adaptability and willingness to learn.
• Attention to detail.
• Ability to manage assigned tasks and meet deadlines.

What You Will Learn

During the internship, you will have the opportunity to:

• Gain hands-on exposure to the ServiceNow platform.
• Learn from experienced ServiceNow architects, developers, and consultants.
• Develop practical skills in ITSM, workflow automation, low-code development, and enterprise applications.
• Gain exposure to real-world enterprise technology projects.
• Develop technical troubleshooting, documentation, and problem-solving skills.
• Build a foundation for a future career in ServiceNow development, consulting, or enterprise technology.

Why Join DXC?

• Gain practical experience working with an enterprise digital workflow platform.
• Receive exposure to real-world technology projects and business requirements.
• Work alongside experienced technology professionals.
• Develop technical and professional skills in a structured corporate environment.
• Gain experience that complements your academic studies and supports your future career in technology.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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