PACO SME
Ericsson · Jaipur
Join our Team
About this opportunity
We are looking for Circle SME role, you will drive circle-wide RAN parameter governance, network optimization, and feature management to deliver best-in-class customer experience across 4G and 5G networks. You will own and advance network performance excellence and operations through effective governance, optimization, analytics, and innovation.
What you will do
- Own the RAN parameter strategy, compliance, configuration governance, and adherence across the circle.
- Drive sustainable improvements in Accessibility, Retainability, Mobility, Handover Success Rate, Data Throughput, Capacity Utilization, VoLTE/VoNR performance, and overall customer experience.
- Lead the optimization of LTE, VoLTE, 5G NSA, and 5G SA networks.
- Evaluate, test, and roll out new vendor features and optimization initiatives.
- Perform root cause analysis for performance degradation and major customer-impacting issues, acting as the L3 subject-matter expert for critical incidents and escalations.
- Ensure alignment across Circle, Central Engineering, and vendor teams.
- Drive automation, analytics, and dashboarding for performance management.
- Improve customer experience by reducing voice-of-customer concerns and complaints.
- Enable faster resolution of performance-related incidents and successful implementation of optimization features and initiatives.
You will bring
- 8+ years of experience in RAN performance and optimization.
- Strong expertise in LTE, VoLTE, 5G NSA, and 5G SA optimization.
- Hands-on experience in RAN parameter management, parameter governance, and multi-vendor environments.
- Expertise in Ericsson and/or Nokia OSS platforms.
- Strong knowledge of mobility and congestion management, KPI analytics, and root cause analysis.
- Experience using performance measures such as Accessibility, Retainability, Handover Success Rate, VoLTE/VoNR performance, Data Throughput, Capacity Utilization, customer complaint reduction, and parameter compliance scores.
- Knowledge of Power BI, SQL, and Python is preferred.
“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”
Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Jaipur
Req ID: 792423