Specialist, Product & Application, MCS, MED, PH
ZEISS · Muntinlupa
This position will be responsible for promoting, educating, and training physicians, physicists, nurses, and other health care providers on Zeiss Microsurgery portfolio in Philippines. This person will work in a clinical environment demonstrating the safe and effective use of all components of all Microsurgery portfolio.
Product Management & Marketing
- Develop in-depth knowledge of ZEISS Medical Technology products, applications, and market positioning.
- Conduct market research and competitor analysis to identify trends and business opportunities.
- Deliver product and application training to the Sales team.
- Support marketing strategies, educational programs, congresses, conferences, and customer engagement activities.
- Gather customer feedback and product complaints to support continuous product improvement.
Clinical Application Support
- Support equipment commissioning, installations, and the clinical application of ZEISS solutions.
- Conduct product demonstrations, operating room training, and application support for new and existing customers.
- Promote safe and effective product utilization, with a focus on patient safety.
- Prepare commissioning reports documenting customer feedback, improvement opportunities, and action plans.
- Collaborate with Sales and Service teams to provide pre-sales and post-sales support.
Pre-Sales & Customer Engagement
- Work closely with Sales and Service teams to support customer acquisition and business development activities.
- Coordinate and support conferences, exhibitions, symposia, workshops, and continuing medical education (CME) programs.
- Lead the organization of educational activities and support microsurgery demonstrations for prospective customers.
- Build strong relationships with healthcare professionals and serve as a link between end users and relevant ZEISS teams.
- Manage and share clinical data and application insights with regional and global teams.
Education / Professional Certification
- Degree in Science, Medical Physics or equivalent
Experience
- At least 6 to 8 years’ experience in the OR or RT environment
- Possess medical knowledge background and working with Surgeons.
- Prior experience as a Medical Technical Assistant or Dosimetrist or Surgery nurse will be an added advantage.
- Prior sales experience in the medical device industry is highly preferred
- Proven track record of successfully supporting complex products and application
Knowledge / Skills / Other characteristics
- Excellent communication and interpersonal skills to interact with key stakeholders outside of Philippines.
- Strong team player and ability to work in high pressure environment.
- Strong technical acumen and problem-solving abilities.
- Willingness to travel regionally and internationally occasionally.
- Ability to work independently and as part of the team.
- High level of flexibility and resilience
- High proficiency in MS Office and savvy with new technologies
- Clinical application knowledge and support / practice Division: Meditec
- Clinical Trainer for Intrabeam, MCS Microscopes Region: Southeast Asia
- Drive new applications for IORT and Microsurgery (i.e. Brain tumor, Spine, ENT)
- Customer Focus Oriented
Working conditions & Other Attributes.
- Extensive high volume of working in the OR / RT environment
- Frequent travel within Philippines and occasionally to supporting countries
Your ZEISS Recruiting Team:
Chloe Tan