Trading Services Analyst
JPMorgan Chase · Buenos Aires
In this role you will be facing different challenges such as:
- Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well.
- Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking.
- Strong partnership with key stakeholder, finding ways to collaborate together.
And these are some of the activities you will be responsible for:
- Process flow understanding, including ability to understand current flows and linkage between systems and think how the process can be improved/streamlined.
- Work closely with other Operational teams and infrastructure groups to support a ‘one team approach’. Partner with them on a day-to-day basis to perform more efficiently.
- Ensuring timelines and client service delivery standards are continually achieved with a client-oriented focus.
- Investigate and provide solutions to various queries from internal/external clients as well as internal teams.
- Complete operations projects and ad hoc requests to satisfy new initiatives and operations/technology enhancements (new system implementations).
What do we ask for this position?
- Great team player able to work in a pressurized and changing environment.
- Advanced English, clear communication skills and an ability to use these to work collaboratively, explain, and challenge, as appropriate.
- Sense of accountability and ownership of issues until resolution.
- Relevant experience in related functions or businesses is a plus.
- Strong logical/analytical mindset, with the ability to think outside the box and
investigate issues - Problem solving skills, with the ability to propose solutions with the sense of urgency
required - Process flow understanding, including ability to understand current flows and linkage
between systems and think how the process can be improved/streamlined - Great sense of teamwork and proactive skills are well received
- Previous experience dealing with clients (is preferred)
- Alteryx/Tableau and any other Intelligent Solutions programs are a plus
- BA or BS degree preferred (preferably in Economics)
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.
- Medical coverage for you and your family, including domestic partners.
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
- Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.