Family Time Coordinator | Social Service Assistant

State of Oregon · Boardman · $4,124–$5,714/month (stated in the posting)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Imagine using your social work skills to help families strengthen their bonds and create positive shared experiences. As a Family Time Coordinator, you’ll play a key role in supporting family reunification and healing—one visit at a time. With each day bringing new challenges and opportunities, your adaptability, empathy, and trauma-informed approach will be valued and essential. If you're passionate about making a difference in the lives of children and families, this could be the role for you.

Bilingual Encouraged | English/Spanish

You do not need to be bilingual to apply for or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay. 

We are currently seeking to fill a Family Time Coordinator (Social Service Assistant) to join our Child Welfare team in the Boardman office.

• Interviews for this role will be held in-person at our Boardman, Oregon office.  

Summary of Duties

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families.

As a Family Time Coordinator, you will:

• Transport Children: A significant portion of your time will involve transporting children to family time visits and other required appointments, including providing transportation during seasonal or challenging weather conditions.
• Gather and Document Information: Collect and record information from the caseworker, children, parents, relatives, case providers, schools, and other relevant resources to plan family time visits. 
• Review Family Time Agreements: Meet with parents and caregivers to review family time agreements and guidelines, suggesting community resources as needed. 
• Supervise Family Time: Supervise family time in an office or community setting, documenting relevant information. This ensures the safety and well-being of the children during these interactions. 
• Collaborate with Caseworkers: Work closely with caseworkers to assess the details of family time supervision. Recommend services needed for case planning and relay important information about the children and their families or caregivers. 

Interested in learning more? Here are some testimonials from current ODHS Workers.

Minimum Qualifications

• A valid driver’s license and acceptable driving record are required for this position.
• One year of experience working in a human services or behavioral health setting; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Proven experience successfully engaging and communicating effectively with unmotivated or resistant clients.
• Skilled in de-escalating tense or hostile situations with professionalism and empathy.
• Experienced in task organization, prioritization, and time management to consistently meet deadlines.
• Proficient in computer applications, including Microsoft Word or various database software programs.
• Experience being adaptable to flexible scheduling, including overtime and shifting priorities as needed.

Working Conditions

• A significant portion of your time will involve transporting children to family time visits and other required appointments, including providing transportation during seasonal or challenging weather conditions.
• Your work will be conducted in offices, participant's homes, and other community sites.
• Employee will work a professional work week; hours of work may fluctuate based on service needs. Occasional, compensated overtime may be required, including evening and weekend shifts. 
• Occasional travel is required for attending meetings, trainings, and other case related activities and overnight travel. 
• Some travel may be in hazardous weather conditions. 
• You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions. 
• You may encounter stressful situations that will require quick decision-making skills. 

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. 

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding.  
• Email: yvette.c.medford@odhs.oregon.gov
• Phone (call or text): 541-709-0306

Come for a job. | Stay for a career. | Make a difference... for a lifetime!

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