Food & Beverage Business Analyst
SeaWorld Parks & Entertainment · Orlando
SeaWorld is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. Were also committed to helping ambitious people achieve their professional best. We're always seeking exceptionally skilled and knowledgeable individuals to join our team.
Reporting to the Regional Director of Food & Beverage, The Food & Beverage Business Analyst works directly with the Vice President of Food & Beverage, Park F&B Directors, and operational teams to identify opportunities, implement initiatives, and support park operations. The role builds strong relationships while supporting pricing strategies, technology, inventory management, and revenue-generating programs such as souvenir cups, popcorn buckets, and other branded F&B products.
The ideal candidate is analytical, creative, organized, and service-oriented, with a passion for helping operators succeed and enhancing the guest experience.
Key Responsibilities
Park Collaboration & Operational Support
- Build strong relationships with the Vice President of Food & Beverage, Park Directors, and operational teams.
- Serve as a responsive support partner to parks, assisting with operational needs, business initiatives, and problem-solving.
- Collaborate with Culinary, Marketing, Finance, Procurement, Warehouse, and Technology teams to execute projects.
- Maintain regular communication and follow-through with park leadership.
Revenue Growth & Product Innovation
- Partner with park operators to identify new revenue opportunities and innovative F&B offerings.
- Support development and launch of souvenir cups, collectible popcorn buckets, specialty drinkware, and other branded vessels.
- Research industry trends and guest preferences to recommend new products and promotions.
- Evaluate product costs, pricing, margins, and sales performance; identify upselling, bundling, and seasonal promotion opportunities.
Inventory Management
- Work with parks, Procurement, and Warehouse teams to maintain appropriate inventory levels of souvenir vessels and promotional products.
- Monitor inventory, sales trends, and replenishment needs to minimize shortages and excess stock.
- Support forecasting and inventory planning for seasonal events and new launches.
- Identify slow-moving inventory and recommend strategies to improve sell-through.
Pricing, Technology & Program Execution
- Maintain accurate F&B pricing across POS systems, kiosks, mobile ordering, and digital menus.
- Perform ongoing POS maintenance, including menu item setup, configuration changes, pricing updates, and system accuracy checks across park locations.
- Coordinate and execute POS updates with park operators and Technology teams, validating changes before launch and resolving issues promptly.
- Establish, document, and reinforce POS best practices to promote consistent menu configuration, transaction accuracy, operational efficiency, and guest experience.
- Support pricing strategies through cost analysis, margin evaluation, and competitive benchmarking.
- Assist with technology implementations, system testing, troubleshooting, and operational improvements.
- Coordinate seasonal events, limited-time offerings, and product launches with park leadership and cross-functional teams.
- Ensure timely execution, operational readiness, and follow-through.
Analytics & Business Performance
- Analyze sales trends, product performance, pricing effectiveness, and revenue opportunities.
- Develop reports and dashboards to support business decisions and track initiative performance.
- Recommend improvements to revenue, profitability, inventory efficiency, and guest satisfaction.
- Prepare regular performance updates for regional and park leadership.
Qualifications
Required
- Bachelor’s degree in Business, Analytics, Hospitality Management, Finance, or related field.
- 1–3 years of experience in business analytics, operations, hospitality, retail, or F&B.
- Strong Excel and data analysis skills.
- Excellent communication, organization, problem-solving, and relationship-building skills.
- Attention to detail and ability to manage multiple projects and deadlines.
Preferred
- Experience in multi-unit restaurant, theme park, or hospitality operations.
- Familiarity with POS systems, pricing platforms, and inventory management.
- Experience with new product launches, promotions, or revenue initiatives.
- Knowledge of Power BI, Tableau, or similar reporting tools.
Key Competencies
Relationship building and collaboration • Operational support • Revenue innovation • Analytical thinking • Accountability and execution
Position Expectations
This is a support-focused role dedicated to helping park operators succeed. The analyst must be proactive, responsive, collaborative, and committed to practical solutions that improve operational performance and drive revenue growth. Success will be measured through strong park relationships, pricing and inventory accuracy, effective execution of initiatives, and contributions to revenue growth and guest satisfaction.
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical, Dental, and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
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