Product Quality Engineer
Vertiv · HR
We are currently looking for a Product Quality Engineer to join our dynamic team in Zagreb, Croatia!
The Regional Quality Engineer supports the implementation and continuous improvement of the Quality Management System across the region and provides quality support to manufacturing sites and projects within the Business Unit InfraSol.
The role acts as a link between Plants Quality in EMEA, Project/Site Quality, Supplier Quality and central functions to ensure consistent application of quality requirements, effective management of quality issues and deployment of lessons learned across the organization.
He/she will support regional quality performance monitoring, RCA/CAPA governance, major quality escalations and cross-functional improvement activities. The Regional Quality Engineer will also support standardization of quality processes and tools across manufacturing and project execution.
What kind of work will you be doing?
- Support implementation and continuous improvement of Quality processes and requirements across manufacturing sites and projects within the region.
- Coordinate and monitor Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), 8D and PDCA activities for major and recurring quality issues, ensuring timely completion and effectiveness of corrective actions.
- Support investigation and management of major quality issues and escalations, coordinating relevant functions such as Plant Quality, Engineering, Supplier Quality, Operations, Project Management and Site Quality.
- Monitor regional Quality KPIs and performance trends, identify recurring or systemic issues and support definition and follow-up of improvement actions.
- Support standardization and deployment of quality processes, procedures, tools, inspection approaches and best practices across manufacturing sites and projects.
- Facilitate lessons learned and knowledge sharing between factories, projects and other relevant functions to prevent recurrence of quality issues.
- Support manufacturing sites and project teams in resolving complex quality issues and provide additional regional support where escalation or cross-functional coordination is required.
- Support project and shipment readiness activities from a Quality perspective, ensuring that significant quality risks and open issues are identified, communicated and appropriately managed before release.
- Support the implementation and effective use of Quality Management Systems and digital Quality tools (eQMS) across the region.
- Participate in regional quality reviews and provide regular reporting on major quality issues, improvement activities, RCA/CAPA status and key quality risks.
- Support preparation and follow-up of internal, customer and certification audits when regional coordination or support is required.
- Work closely with Plant Quality Managers, Project/Site Quality, Supplier Quality, Engineering, Operations and Project/Program Management to ensure alignment of quality activities across the end-to-end process.
- Perform site and factory visits when required to support major quality issues, audits, project readiness, investigations or improvement activities.
Qualifications:
- University degree in Engineering or another relevant technical discipline.
- 3–5 or more years of experience in Quality, Manufacturing, Engineering, Project Quality or a similar technical role.
- Good understanding of Quality Management Systems and quality methodologies.
- Experience with RCA, CAPA, 8D, PDCA and problem-solving methodologies.
- Good understanding of manufacturing and project quality processes.
- Good English communication skills.
- Computer literate, specifically MS Office; experience with Quality Management Systems and reporting tools is an advantage.
- Ability to analyze quality data, identify trends and translate findings into improvement actions.
- Ability to coordinate cross-functional teams across different locations.
- Ability to manage multiple priorities and quality escalations.
- Strong problem-solving and analytical capability.
- Excellent communication and stakeholder management skills.
- Ability to work independently within a regional and cross-functional environment.
- Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
- Strong team-working and collaboration skills.
Additional / Preferred Qualifications:
- Experience working across multiple manufacturing sites and/or projects.
- Knowledge of ISO 9001 and relevant Quality Management System requirements.
- Experience with Lean / Continuous Improvement methodologies.
- Experience with supplier, manufacturing and field/site quality processes is an advantage.
Time Travel Needed:
- Regular travel within the region to manufacturing sites and project locations, based on business needs.
Who are we?
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
What do we offer?
- Access to internal training and external development opportunities
- Coverage of public transportation costs
- UNIQA supplementary health insurance for added security
- Special occasion bonuses (Easter, Christmas, performance-based rewards, and child-related bonuses)
- Free annual health check-up to support your well-being (Croatia Osiguranje)
- Opportunity to sign up for a Multisport card for an active lifestyle
- Fresh fruit delivered 2 times per week for a healthy start to the week
- Referral bonuses as a thank-you for helping us grow our team
- Financial support for new parents with a non-taxable baby bonus
- Assistance in difficult times with a non-taxable allowance for the loss of an immediate family member
- Professional development through mentorship and training
- International teams and dynamic environment
- Contribution to projects of high technical complexity with modern technical challenges
- Full creative and professional freedom
- Flexible working hours
- Positive, casual, friendly, team-based working atmosphere
- Focus on competence development
If YOU are the person we are looking for, feel free to apply and let's start drafting your future career into a healthy and growing environment!
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
#LI-JŠ1
We are currently looking for a Product Quality Engineer to join our dynamic team in Zagreb, Croatia! The Regional Quality Engineer supports the implementation and continuous improvement of the Quality Management System across the region and provides quality support to manufacturing sites and projects within the Business Unit InfraSol. The role acts as a link between Plants Quality in EMEA, Project/Site Quality, Supplier Quality and central functions to ensure consistent application of quality requirements, effective management of quality issues and deployment of lessons learned across the organization. He/she will support regional quality performance monitoring, RCA/CAPA governance, major quality escalations and cross-functional improvement activities. The Regional Quality Engineer will also support standardization of quality processes and tools across manufacturing and project execution.