Employee Relations Specialist

Arthur J. Gallagher · Salt Lake City

Job Title

Employee Relations Specialist
Requisition Number

86785
Reg/Temp

Regular
Employment Type

Full-Time
Shift

Day
Work Schedule

M-F, 8:00-4:30
Location Name

Business Services Building
City

SALT LAKE CITY
State

UT
Department

COR ISC 05A HR Culture & Acct
Category

Human Resources
Location : Location

US-UT-SALT LAKE CITY
Requisition Post Information* : Posted Date

10/22/2026
Requisition Post Information* : External Company Name

University of Utah Health
Requisition Post Information* : External Company URL

http://healthcare.utah.edu/
Location : Address

127 SOUTH 500 EAST

Essential Functions

Case Intake & Documentation: Receive, log, and assign ER cases this will include the shared inbox; ensure all documentation is complete and accurate; maintain confidential case files.

Routine Case Management: Manage assigned ER cases through established protocols, including scheduling meetings, gathering statements, and preparing standard correspondence.
Policy & Procedure Support: Provide employees and managers with general information about ER policies and procedures; escalate complex or sensitive issues to ER Consultants/Sr. ER Consultants.
Investigation Support: Assist ER Consultants/Sr. ER Consultants with investigations by gathering documentation, scheduling interviews, and preparing case summaries.
Data Tracking & Reporting: Maintain ER case tracking systems; run routine reports for the ER team; correct basic data discrepancies.
Training & Development: Participate in ongoing training to develop ER knowledge and skills; support the development of job aids and training materials for common ER processes.
Collaboration: Work closely with ER Consultants/Sr. ER Consultants on case handoffs, timelines, and follow-ups; support team projects and initiatives as assigned.
Other Duties as Assigned: Perform other operational and administrative duties to support the ER team (e.g., under the direction of consultant, sr. consultant, director, may be assigned documents for review and or research).

Knowledge / Skills / Abilities

Demonstrated ability to perform operational tasks outlined above with high attention to detail and accuracy.@@Strong organizational skills; ability to prioritize multiple cases and deadlines in a high-volume environment.@@Working knowledge of employment-related concepts (e.g., employee relations, workplace investigations, conflict resolution) sufficient for intake, documentation, and routing; complex interpretation handled by consultants.@@Confidentiality and discretion with sensitive employee information.@@Effective written and verbal communication; customer-service orientation when interacting with employees and managers.@@Proficiency with case management systems, shared inboxes, and spreadsheet tracking tools.

Required

Bachelor's degree in a related field or equivalency required.

Two years of experience in HR operations, employee relations support, and/or related administrative work.

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