Dedicated Operations Supervisor

Position Summary:  

This position is for EPES Transport, LLC., a division of Penske Logistics, based in Greensboro, North Carolina.  The primary purpose of the Dedicated Operations Supervisor role is manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth.  

 

Schedule: Monday–Friday, 1st Shift: 7:00 AM–4:30 PM. Occasional mid-shift hours (10:00 AM–7:30 PM) and weekend availability may be required based on business needs.
 

Responsibilities:   

• Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.

• Ensure accurate and timely submission of payroll in compliance with company standards.

• Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.

• Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.

• Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.

• Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.

• Other projects and tasks as assigned.  

Epes Transport

Epes Transport, a Penske Logistics company, delivers dependable truckload transportation services with a strong presence in the Southeast, Mid-Atlantic, Northeast, and Midwest. We offer: Dedicated Truckload Capacity, Drayage Services, Shuttle Operations, General Truckload Services, and Yard Switching Operations. With terminals in NC, VA, GA, TN, and TX, and 24/7 satellite shipment tracking, we provide reliable coverage and visibility across major U.S. markets. visit epestransport.com to learn more.