Facility Security Agent
Sheetz · Burlington
This is a full-time position scheduled for 36 hours per week, with shifts occurring Sunday through Friday between 5:00 a.m. and 5:00 p.m. Specific workdays and hours will be based on the established schedule.
Promotes and supports the physical security of assigned facilities and personnel, and designated company leadership. Maintains control of visitor reception and management for assigned location
1. Maintain thorough operation of the visitor management system with applicable policies, record entrance/exit of all visitors to the facility. Works closely with the Security Operations Center.
2. Facilitate the notification of employees when visitors arrive.
3. Greet and conduct initial assessments of community members who present at the facility with a comment or complaint, then notify appropriate employee personnel for expeditious resolution of the issue.
4. Conduct physical presence and security patrols of the facility on foot or in a vehicle.
5. Make instantaneous well-reasoned decisions regarding the use of deadly force.
6. Monitor surveillance tools; review video for verification of information and make follow-on phone calls regarding the same.
7. As directed, respond to internal and external facility incidents to de-escalate them, coordinate with emergency services personnel, and render aid, as appropriate.
8. When external guards are temporarily assigned to the facility, coordinate and communicate with them to ensure the highest degree of physical security for the facility.
9. Notify administrative services or other appropriate personnel of deliveries and receive said deliveries, as needed and directed.
10. Maintain fresh beverage offerings for guests and employees who utilize the facility lobby.
11. Provide executive protection services for designated company leaders, including protective accompaniment, threat awareness, advance planning, and short-notice assignments. Travel as required to support executive protection activities, including air and ground transportation and occasional overnight stays.
(Equivalent combinations of education, licenses, certifications and/or experience may be considered)
Education
• High School Diploma/GED required.
Experience
• Minimum 5 years prior law enforcement; or security-professional or other related experience, which required routine and extensive interaction with the public, required.
Licenses/Certifications
(Hold and maintain currency in; other certifications as required by management post-hire)
- PA Act 235, or comparable state or Federal-level training course, which authorizes the individual to carry a firearm in the course of her/his security officer duties in the state in which those duties are performed, required
- Basic First Aid, required (must obtain within sixty days of employment)
- CPR/AED- Adult and Pediatric , required (must obtain within sixty days of employment)
- Handgun concealed carry permit for the state in which duties are performed, required (must obtain within sixty days of employment)
- Valid State-issued driver’s license, required
Additional Requirements for Positions Located in North Carolina
- Must meet and maintain all armed security officer licensing, registration, permitting, training, firearms qualification, and renewal requirements established by the State of North Carolina.
- Must complete all required documentation, background investigations, fingerprinting, registrations, and permit applications necessary to perform armed security duties in North Carolina.
- Must maintain all credentials and complete all recurring training and qualification requirements necessary to retain authorization to perform armed security duties in North Carolina.
Tools & Equipment
- General Office Equipment
- Firearm
Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
1. Maintain thorough operation of the visitor management system with applicable policies, record entrance/exit of all visitors to the facility. Works closely with the Security Operations Center.
2. Facilitate the notification of employees when visitors arrive.
3. Greet and conduct initial assessments of community members who present at the facility with a comment or complaint, then notify appropriate employee personnel for expeditious resolution of the issue.
4. Conduct physical presence and security patrols of the facility on foot or in a vehicle.
5. Make instantaneous well-reasoned decisions regarding the use of deadly force.
6. Monitor surveillance tools; review video for verification of information and make follow-on phone calls regarding the same.
7. As directed, respond to internal and external facility incidents to de-escalate them, coordinate with emergency services personnel, and render aid, as appropriate.
8. When external guards are temporarily assigned to the facility, coordinate and communicate with them to ensure the highest degree of physical security for the facility.
9. Notify administrative services or other appropriate personnel of deliveries and receive said deliveries, as needed and directed.
10. Maintain fresh beverage offerings for guests and employees who utilize the facility lobby.
11. Provide executive protection services for designated company leaders, including protective accompaniment, threat awareness, advance planning, and short-notice assignments. Travel as required to support executive protection activities, including air and ground transportation and occasional overnight stays.
(Equivalent combinations of education, licenses, certifications and/or experience may be considered)
Education
• High School Diploma/GED required.
Experience
• Minimum 5 years prior law enforcement; or security-professional or other related experience, which required routine and extensive interaction with the public, required.
Licenses/Certifications
(Hold and maintain currency in; other certifications as required by management post-hire)
- • PA Act 235, or comparable state or Federal-level training course, which authorizes the individual to carry a firearm in the course of her/his security officer duties in the state in which those duties are performed, required
- • Basic First Aid, required (must obtain within sixty days of employment)
- • CPR/AED- Adult and Pediatric , required (must obtain within sixty days of employment)
- • Handgun concealed carry permit for the state in which duties are performed, required (must obtain within sixty days of employment)
- • Valid State-issued driver’s license, required
Additional Requirements for Positions Located in North Carolina
- • Must meet and maintain all armed security officer licensing, registration, permitting, training, firearms qualification, and renewal requirements established by the State of North Carolina.
- • Must complete all required documentation, background investigations, fingerprinting, registrations, and permit applications necessary to perform armed security duties in North Carolina.
- • Must maintain all credentials and complete all recurring training and qualification requirements necessary to retain authorization to perform armed security duties in North Carolina.
Tools & Equipment
- • General Office Equipment
- • Firearm