Security Site Supervisor

Securitas Security Services · Andover

Corporate Security Site Supervisor

Pay: $27.00 per hour
Schedule: Monday–Friday, 7:00 AM–3:00 PM

Securitas is seeking an experienced Corporate Security Site Supervisor to lead security operations at a professional corporate campus. This position is ideal for an established security leader with a proven track record of managing personnel, overseeing site operations, and maintaining strong client relationships in a corporate environment.

The Site Supervisor will be responsible for the daily leadership and performance of a security team supporting a 24/7 operation. This role requires a hands-on leader who can manage staffing and performance, maintain operational standards, address client needs, and ensure consistent service delivery. The successful candidate will serve as a key liaison between Securitas and client leadership, setting the standard for professionalism, accountability, and customer service across the site.

We are looking for a confident, experienced leader who can take ownership of site operations, make sound decisions, and lead a team to deliver exceptional results.

Key Responsibilities

Lead and manage security personnel: Supervise, coach, and develop Security Officers while holding team members accountable for performance, attendance, professionalism, and adherence to established procedures.
Oversee site operations: Manage daily security operations for a 24/7 corporate security program, ensuring appropriate coverage and compliance with post orders, company policies, and client requirements.
Manage client relationships: Serve as the primary point of contact for client leadership, addressing concerns, communicating operational updates, and maintaining a strong, service-focused partnership.
Coordinate staffing and scheduling: Oversee schedules, staffing levels, shift coverage, and attendance to support uninterrupted site operations.
Drive training and performance: Lead officer onboarding, training, performance evaluations, and ongoing coaching to maintain a capable and professional security team.
Maintain security standards: Conduct site inspections, review procedures, identify potential security risks, and implement corrective actions when necessary.
Respond to incidents and emergencies: Take charge of operational issues, conduct initial investigations, and ensure timely reporting and appropriate follow-up.
Oversee administrative functions: Review incident reports, approve timekeeping and payroll, maintain accurate records, and complete required operational documentation.
Promote exceptional customer service: Ensure Security Officers provide a professional, welcoming, and responsive experience for executives, employees, visitors, and vendors.
Support continuous improvement: Identify opportunities to improve site procedures, team performance, and overall service delivery.

Qualifications

Prior security supervisory or management experience strongly preferred.
Demonstrated experience leading a team, managing employee performance, and overseeing daily operations.
Experience coordinating staffing, scheduling, and coverage for a multi-shift or 24/7 operation.
Strong client relationship management and customer service skills, including the ability to communicate effectively with senior-level stakeholders.
Previous experience in a corporate, commercial office, or other professional security environment preferred.
Proficiency in Microsoft Office, email, scheduling systems, and incident reporting.
Strong organizational skills, sound judgment, and the ability to manage competing priorities.
Ability to remain composed and take decisive action during emergencies or high-pressure situations.
Professional demeanor, excellent communication skills, and a commitment to accountability and operational excellence.

What We Offer

Medical, Dental & Vision Insurance
401(k) with Employer Matching
Paid Time Off
Paid Training
Company-Paid Life Insurance
Uniforms Provided
Employee Assistance Program (EAP)
Employee Discount Programs, including Travel, Electronics, Cell Phones & More
Wellness & Financial Education Resources
Career Advancement Opportunities Within Securitas

Join Securitas and bring your leadership experience to a team committed to delivering professional security services and helping make the world a safer place.

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Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.

Supervises Security Officers, Lead Officers, and other company personnel at assigned client site(s). May perform duties of Security Officer within scope of assignment.

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