Specialist-Charge Entry
Baptist · Memphis
Job Summary
Responsible for the daily completion of charge entry, working closely with the coders to accomplish this. Performs other duties as assigned. Responsibilities align with charge capture, reconciliation, edit resolution, and revenue integrity functions commonly performed within professional billing operations.
Job Responsibilities
- Handles telephone communication with patients, insurance companies and other clinic personnel.
- Enters charges into Epic system per coded information from coding staff.
- Verify CPT®, HCPCS, ICD-10-CM, modifiers, revenue codes, and other billing elements as appropriate.
- Ensure charges are entered within established productivity and timeliness standards.
- Resolve missing, duplicate, and inaccurate charges
- Monitor charge work queues and charge review queues.
- Reconcile daily charges against schedules, encounters, procedure logs, and clinical documentation.
- Identify missing charges and collaborate with providers and departments to obtain required information.
- Research and correct charge discrepancies.
- Maintain charge reconciliation logs and supporting documentation.
- Complete assigned goals.
Minimum Required Experience
Microsoft Office with excel and word experience/knowledge.
Preferred/Desired Experience
One (1) year customer service, collection service, billing, and third-party collections in a physician or hospital billing office setting.
Minimum Required Education
High School Dipolma or GED
Preferred/Desired Education
Interest in or pursuing coding certification. Certification in medical billing or course work. Associate degree in Buisness, Finance, or related field.
Minimum Required Training
PC skills and keyboarding
Preferred/Desired Training
MS office and Outlook, advanced phone system experience.
Minimum Required Special Skills
Ability to type and/or key accurately, problem solving, written and oral communication skills, financial counseling skills. Knowledge of insurance billing and collections. Knowledge of insurance guidelines. Effective verbal and written communication skills. Effective customer service skills.
Preferred/Desired Special Skills
Knowledge of ICD-9, ICD-10, CPT, and HCPCS codes.