Engineering Manager/Leader (Built Environment)
UL Solutions · Taipei
- Develops, executes and implements operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.
- Responsible for P& L activities and budget development, with the understanding that some industries/segments are still evolving to this model.
- Manages annual, quarterly, monthly and weekly budget breakdowns ensuring financial targets (revenue, profit, enterprise value, etc.) are met.
- Responsible for managing costs within assigned budgets.
- Responsible for reporting and forecasting, workflow overviews and providing input into growth targets for customers.
- Closely monitors and manages revenue from engineering activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput.
- Drives and leads initiatives to identify new and/or additional business opportunities.
- Anticipates customer needs by creating strong partnerships with Sales and Business Development.
- Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction.
- Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.
- Participate in client seminars, conferences and trade shows. Implements and executes capacity and capability strategies.
- Reviews project status, project management, ensures operational delivery, and closes any gaps.
- Successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).
- Drives a high performing team by managing the performance and development of team members.
- Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
- Holds team and self accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy.
- Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
- Ensures understanding of and compliance with all established policies and requirements.
- Communicates and exemplifies UL's Vision and Mission.
- Leads, promotes and embraces change for self and team.
- Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
- Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
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