Ticket Sales Representative - Georgia Tech
ASM Global · Atlanta
ABOUT LEGENDS GLOBAL
Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.
With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.
THE ROLE
The Ticket Sales Representative is primarily responsible for driving revenue and hitting sales goals around the season, group, and premium ticket packages goals. We are seeking a team member with a positive, results-oriented, who can communicate clearly across all platforms. The Ticket Sales Representative will work under the guidance of the General Manager.
THE PROJECT
The Georgia Tech Athletic Association (GTAA) and Legends formed a first-of-its-kind partnership to combine opportunities across multimedia rights, premium seating, ticketing, data analytics, business intelligence, and e-commerce into one integrated relationship. The partnership will take a customized and holistic approach for identifying new, engaging, and entertaining platforms for corporate partners and Yellow Jacket fans to connect with Georgia Tech athletics and position the Institute for success and growth in the evolving collegiate athletics landscape.
WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)
- The candidate will be responsible for offering a full menu of seating opportunities for Georgia Tech Football and Men’s Basketball ticket packages.
- Execute outbound sales calls on all potential customers through prospecting, cold calls, and referrals from current customers.
- Setting and conducting in stadium, arena and out of the office appointments sales appointments.
- Identify and manage a portfolio of 500+ season ticket members, annual fund donors and supporters with specific affiliation and/or interest to Georgia Tech Athletics Association.
- Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.
- Assist with managing and stewarding existing pledges and payments from unassigned donors.
- Using primarily online digital strategies, in addition to phone and in-person outreach, you will cultivate our donors’ relationship with Georgia Tech, solicit their support of University priorities, and steward their generosity.
- Serve as a main point of contact for general athletics donor inquiries that come in through inbound phone, email, and social media.
- Work in conjunction with Georgia Tech Athletics Association and Ticketing staff to promote and generate sales on all events while providing a great fan experience.
- Reach and exceed individual and team sales revenue goals.
- Must be willing to work non-traditional hours, weekends, events and game days
- The candidate will be accountable for certain levels of activity calls made/appointments set) and goals
WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s Degree
- 1 Year of prior sales experience is preferred
- Prior experience working in the professional or collegiate sports and entertainment industry is a plus
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Proficient in software programs including Salesforce CRM and Paciolan
- Ability to handle heavy volume of outbound and inbound phone calls and emails
- Excellent interpersonal verbal and written communication skills
- Strong time management and organizational skills with an attention to detail
- Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
- Candidate must have a strong work ethic and a desire to build a career in professional sports
- Proficient in Microsoft Office, with a focus on Word and Excel
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
COMPENSATION
Competitive pay, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan
WORKING ENVIROMENT
On Site – Georgia Tech
DEPARTMENT
Legends Global Sales
REPORTS TO
Manager, Ticket Sales and Service
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