Founding Strategy & Operations
Arceus · San Francisco · $140,000–$180,000 (stated in the posting)
ABOUT
Arceus is building the AI-native law firm for the next generation of category-defining companies.
We help fast-moving companies move contracts through legal at record speed, with transparency, predictable pricing, and exceptional quality.
We are hiring a Founding Operations to build and run the systems that let us scale — supporting our operations team, legal team, customers, and everything that keeps the company moving.
This is an in-person role based in San Francisco.
THE OPPORTUNITY
We are seeing incredible demand for our product. The market is open for us to capture and emerge as the winners in this new category.
This is a rare chance to:
Build the operational backbone of a generational law firm from the ground up
Own structure and process across internal operations, customer support, and legal delivery
Turn how we work into documented, repeatable systems the entire team runs on
Experience incredible career growth at a fast-growing organization
Take on responsibility far beyond your years and learn how a category is built
IDEAL CANDIDATE
You are a high-agency generalist who thrives in fast-moving, high-ownership environments. You are early in your career but you already operate like an owner: ambitious, curious, resilient, and relentless about getting things done. You see the process behind the work and instinctively make it repeatable.
You think like an entrepreneur and operate like an owner
You are exceptionally organized and detail-oriented — nothing falls through the cracks
You think in systems and automations: you spot what is manual, ad hoc, or fragile and fix it permanently
You write things down, and your documentation is clear enough that anyone can run the process
You execute fast and get things across the finish line without being told how
You take complete ownership of outcomes and find a way to deliver
You bring urgency and intensity to your work every day
You hold yourself to an exceptionally high standard and expect to keep raising it
WHAT SUCCESS LOOKS LIKE
Day 7: You're onboarded and owning your first workstream
Day 14: You've taken over a recurring process end to end — running it, and already improving it
Day 30: You are running multiple workstreams at once without dropping the ball, and your first playbooks are live
WHAT YOU'LL OWN
We have an extraordinarily high bar and expect relentless, consistent execution. You are expected to show up every day with urgency, ownership, and a positive attitude, and to deliver results consistently.
Drive cross-functional process — handoffs, scheduling, service-level tracking, reporting, and coordination between Legal, CS, and GTM
Support the customer operating experience — satisfaction tracking, follow-up, and process improvements across the entire customer journey
Enable legal delivery — act as the supporting function to our legal team, driving cross-functional process optimizations that let lawyers spend their time on legal work
Find and remove friction — identify where operations and customers are getting stuck, and drive the product and process changes that fix it
General operations — billing, vendors, scheduling, office, and whatever else keeps the company running
Jump on whatever needs doing to keep the company moving fast
EXPERIENCE
4-6 years of work experience in management consulting, investment banking, or a similar analytical, high-performance environment; startup, high-growth background also a strong plus
You are relentless, and will work 12+ hours per day, 6 days a week (yes, including weekends)
You thrive in an environment with an exceptionally high bar, where everyone is expected to go above and beyond
You own outcomes from start to finish and have a track record of never dropping the ball
You are exceptionally organized and disciplined, and you default to documenting and systematizing
You move at an incredible pace and have insane urgency to deliver results
You respond to setbacks with resilience, resourcefulness, and a determination to find a way
COMPENSATION & BENEFITS
Competitive base salary commensurate with experience: $140,000 – $180,000
Competitive equity in the company
Comprehensive health, dental, and vision coverage
Catered lunches and dinners at the office
Wellness and learning stipends
Option to contribute to a 401(k)
Unlimited PTO