Inside Sales Account Manager

Axis Communications · Tokyo

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Job Description

Role Overview

Based on Axis’ CPP(Channel Partner Program), The Inside Sales Account Manager (ISAM) is responsible for active Authorized Partners (AP) development, actively approaching, establishing and developing the relationship with them with the goal of growing and developing them.

ISAM is nurturing potential APs and transfers highly potential ones to AM(Account Manager).

ISAM will work very closely to the AM, Distribution Account Manager (DAM) and Marketing Team to expand the value proposition and develop future Key Account.

ISAM is also handling the incoming sales calls within a subsidiary, handling the lead queue within CRM/Salesforce and qualifying AP.

In addition to this he/she can handle individual projects (like training, seminar etc.) and act as the CRM/Salesforce representative, training others in the office/team.

Reports to

Sales Manager

Responsibilities (Key Accountabilities)

• Collaborate with DAM and Marketing to actively drive and support distributor’s sales to 2nd-tier partners to achieve joint sales quota.
• Together with DAM, drive and support distributor’s sales team to identify and develop a pool of potential KA for Axis, keep promoting and transferring high potential KA to AM.
• Handle incoming sales calls and lead queues within CRM/Salesforce and qualifying AP.
• Promote upgrade process from AP to Solution Silver Partner (SSP), and enhance the business for SSP.
• Project engagement, actively approaching the selected AP, identifying needs and providing sales support on timely manner.
• Drive Business Seminar & Axis Experience Center (AEC) to support the Channel development activities and partner training.
• Regularly execute for Business Seminar, Academy & AEC tour with Marketing team to get in touch with customers, to deliver Axis value to AP, or potential AP.
• Act as the CRM/Salesforce champion, informing and training the team about changes and updates of CRM/Salesforce.
• Handle Hotline (sales matter) inquiries about working together with each sales team.
• Invite style and onsite demonstration or training to selected AP.
• Maintain the potential KA and update them bi-annually quarterly.
• Territories would be all APs including SSP.
• Achieve annual targets on each account and full responsibility to complete any related projects.
• Act as professional interface between AP and Axis through account visits and meetings.
• Periodical Business review with partner.

Profile (Qualifications for this job)

Experience & Education

• 3+ years of experience in the IT industry, with a deep understanding of the Japanese market and business practices.
• Education: Certification or bachelor’s degree in business or related discipline or relevant experience.

Specialized Skills

• IT/Security Technical knowledge in order to provide first level technical information.
• Enthusiasm for Digital Technologies and being good at the telephone (phone voice).
• Strong communication and interpersonal skills.
• Efficient in multi-task management and problem solving.
• Sales driven.

Language & IT Literacy

• Japanese: Native level or JLPT N1 certification required.
• English: TOEIC L&R score of 600 or above is preferred.
• IT Literacy: Proficient in MS Office (Word, Excel, PowerPoint, Teams, and Outlook) for effective business operations and reporting.
• Core Values: Ability to demonstrate and provide specific evidence.

Benefits

Career Development & Leadership Growth

• A Gateway to People Management: This role offers an exceptional opportunity to transition from an individual contributor to a leadership role, providing a solid foundation for your career as a People Manager.
• Leadership Excellence: You will have the chance to refine your leadership and coaching skills through practical experience and internal training programs.
• Global Career Path: Success in this position opens doors to advanced management opportunities within Axis’ extensive global network.
• Impactful Leadership: You will play a key role in shaping the team’s culture and success, directly contributing to the growth of Axis Japan.

General Benefits

• Work-Life Balance: Company prefers to work efficiently and effectively, minimizing overtime. Employees here can enjoy a good sense of work-life balance.
• Hybrid Working: Flexibility with 3 days in office and 2 days WFH available.
• Comprehensive Support: Access to Mental Health and Employee Assistance Program (EAP) benefits.
• Global Market Leader: Work for a fast-growing international company and market leader in network video, operating independently with the strong financial backing of the Canon Group.
• Great Place to Work: Axis is proud to be a "Great Place to Work" certified company.

Corporate Video

https://www.youtube.com/watch?v=FnQasRVqI34

Type of Employment

Posting End Date

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter and safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 6,000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter and safer world

For more information about Axis, please visit our website www.axis.com.

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