Line Locator Technician III

ACRT · Worcester

Apply on the company website

About The Team  

Bermex offers expert utility consulting services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, and water, gas, and electric meter reading and installation. At Bermex, we are always looking for motivated individuals who enjoy working independently and outdoors to become part of our team.

About the Role 

The Line Locator Technician III reports to the Project Manager at Bermex. This position plays a key role in accurately detecting, locating, and marking underground utility lines and pipes. The role requires a strong attention to detail, a safety-focused mindset, physical activity, and the ability to work independently in changing field conditions.

What You’ll Do 
Line Locating: 

• Receive and complete work tickets from the 811 system
• Read and interpret utility maps and work tickets showing underground utilities
• Use locating equipment and maps to identify the location of underground utility lines and pipes
• Accurately mark the location and type of underground utilities using appropriate color-coded markings
• Use hand tools, including shovels, as necessary to help pinpoint underground utilities
• Perform field work in varying weather and environmental conditions
• Follow applicable utility, state, federal, and company requirements for utility line locating and marking
• Accurately document completed work using digital cameras, laptops, tablets, and/or other electronic devices

Team Collaboration: 

• Participate in safety meetings and follow established safety procedures
• Provide timely and accurate reports and documentation in accordance with established procedures
• Escalate questions, concerns, and field issues to the appropriate supervisor
• Promptly report customer, equipment, vehicle, and safety concerns

Customer Communication: 

• Communicate professionally with customers and members of the public
• Provide general information regarding utility lines or locating activities, when applicable
• Refer customer complaints or concerns to the appropriate resource
• Use phones, tablets, computers, and other electronic devices to communicate and document work

Other duties as assigned. 
 

About You:

Must haves: 

• Education: High School Diploma or GED
• Age: Must be at least 18 years of age
• Driver’s License: Must possess a valid driver’s license and meet applicable company driving requirements
• Experience: 5+ years of previous line locating experience
• Must be able to provide documentation of completed Pipeline Operator Qualification (OQ) training and meet applicable OQ requirements for the position
• Ability to read, write, speak, and understand English sufficiently to safely and effectively perform the essential duties of the position
• Ability to independently read and interpret utility maps, prints, work tickets, and other technical documentation related to underground utilities
• Ability to safely and effectively use utility locating equipment and other required field equipment
• Ability to use smartphones, tablets, laptops, GPS, and other electronic equipment required to complete and document assigned work
• Ability to work independently in the field with limited direct supervision
• Ability to effectively manage time, prioritize multiple work tickets, and complete assigned work within established timeframes
• Ability and willingness to work outdoors in varying weather and environmental conditions
• Ability to perform the essential physical functions of the position, including standing, walking, reaching, stooping, kneeling, crouching, and moving objects up to 50 lbs.
• Ability to accurately document completed work and maintain a high level of attention to detail
• Ability to communicate professionally with customers, coworkers, and management
• Ability to consistently follow applicable safety procedures and utility, state, and federal requirements
• Ability to meet applicable drug and alcohol testing requirements

Nice to haves: 

• Extensive experience locating multiple utility types, including gas, electric, water, and telecommunications
• Experience using multiple types of utility locating equipment and techniques
• Experience with 811 ticketing systems and electronic field documentation
• Experience independently managing a high-volume workload or complex locating assignments
• Experience working with GPS, electronic work-order systems, or field documentation applications
• Experience working directly with utility customers, contractors, or members of the public
• Experience troubleshooting difficult or complex locating situations

Your Skills: 

• Advanced attention to detail and accuracy
• Strong knowledge of safe utility locating practices
• Strong problem-solving and critical-thinking skills
• Ability to independently assess and troubleshoot complex field situations
• Strong time management, organization, and prioritization skills
• Ability to manage multiple tickets and changing daily priorities
• Safety-focused and accountable approach to completing work
• Professional communication and customer-service skills
• Dependability and consistent attendance
• Ability to interact professionally with dissatisfied or difficult customers
• Flexibility with changing assignments, schedules, and field conditions
   

This role would not be a good fit if you: 

• Do not enjoy working independently or with limited direct supervision
• Do not enjoy working outdoors in varying weather and environmental conditions
• Are uncomfortable performing physically active field work
• Are not comfortable adapting to changing assignments, schedules, or field conditions
• Have difficulty managing and prioritizing multiple work tickets
• Are not comfortable following detailed safety procedures, utility requirements, or documentation standards
• Do not have the required prior line locating experience or OQ qualifications

Benefits

Health and Safety

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options
• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
• Flexible Spending Accounts or an option for a Health Saving Account with company match
• Company paid Employee Assistance Program (EAP) for all employees and eligible family members

Retirement

• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
• Roth or Traditional 401(k) Retirement plan with company match

PTO Plans - After 90 completed days of service for full-time employees: 

• Paid Vacation 
• Paid Holidays 
• Paid Wedding Day 
• Veterans Day paid time off for our veterans 

Perks/Allowances 

• Company vehicle (for all driver-based positions) 
• Gas card for company vehicle (if applicable) 
• Company provided cell phone or mobile allowance (only if applicable)  
• Boot allowance from approved vendors  
• Daily per diem for travel-based positions  

Where We Work

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.  

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Company: ACRT, Inc.

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