Engineer Monitoring Fixed Transmission
du · Dubai
Important: After reviewing the key responsibilities and deciding to apply, you will need to complete an AI-based chat interview. This is part of the application process. The interview is not timed, but please complete it within a reasonable period so your application can move forward.
Key Accountabilities
- Effective incident/CR handling and Alarm monitoring for fixed Transmission network domains on 24/7 basis in shifts.
- Ensure to monitor all major/critical fault alarm, timely escalation to Management/SLO and improve TT SLAs.
- Share information for alarms/incidents/TTs to management, also approve CRs technically involving monitoring outage.
- Document, Plan and execute various SoC internal innovative/digital initiatives to bring efficiency in operations.
- Perform periodic health-checks of transport network solutions/devices by implementing automation scripts.
- Bring alarm optimization by arranging reduction of non-actionable alarm flood.
- Maximize the use of existing tools and adopt newly enabled Dashboards/monitoring tools.
- Fully support disaster recovery and business continuity activities of fixed Transmission network.
Qualifications:
- Bachelor degree in Telecom or Electronics & Communications Engineers or equivalent diploma in same field of study.
Experience:
- 5 years of hands-on operational experience in fixed Transmission in carrier grade networks.
- Thorough knowledge of alarms and faults about various fixed Transmission network technologies.
Skills
- Knowledge and skills about faults/alarms about transmission equipment (OTN, SDH, ITMC, OSN, Infinera). Huawei equipment’s i.e. Optix BWS1600G, optix OSN 9800&8800&6800&7500&3500&1500, NOKIA equipment’s i.e. PSS64 & PSS32 & PSS36 & PSS16. test equipment (E1 Tester, SDH Analyser, GE Tester, Power Meter)
- Skills in automation of fixed Transmission networks.
- Skills in complex problem Solving, inter/intra team collaboration, excellent communication, initiative/Commitment to Achieve
Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow
What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.