Associate, Market & Sales Support

Ecnf · Hong Kong

Tradeweb acquired Institutional Cash Distributors (ICD) to add corporate treasurers as a new client channel, expanding beyond its institutional, wholesale, and retail markets.

ICD is one of the largest U.S. institutional money market fund portals, serving 500+ corporate treasury organizations across 45+ countries.

Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.

About the Role

We are recruiting an Associate-level candidate for our Hong Kong office, to provide trade execution, client servicing, sales and administrative support, including maintaining client spreadsheets, client reporting, scheduling, and fulfilling sales staff requests. The successful candidate will interact with a diverse group of external callers and visitors, as well as internal contacts at all levels of the organisation. They can expect to work closely with team members in Singapore, London and the U.S., and liaise daily and maintain excellent relationships with FTSE 350 treasury departments.

Job Responsibilities

Trade execution of money market funds via phone, e-mail and proprietary systems
Assist with the implementation of technological solutions for clients and prospects
Client daily accounting requirements and report production
Produce daily data reports
Produce reconciliation reports
Provide support to the Global ICD Trade Desk, Onboarding Teams and Regional Sales Staff
Provide client service to institutional client base
Assists with the sales department's regional sales representative requests
Assists with special projects as required
Assist the sales team with prospect research and contact database maintenance
Conduct cold outreach through approved email, telephone and Linkedin channels to introduce the platform and arrange meetings.

Qualifications and Requirements

Academic and Industry Qualifications

Industry Qualification: Holds Support and Licensed Representative (“LR”) status through Hong Kong Securities and Future Ordinance (SFO)
Regulatory Exam: Passed Hong Kong Securities & Investment Institute (HKSI) Licensing Examination (LE) Paper 1 and Paper 7 (Financial Markets) and Paper 8 (Securities)
Academic Qualification: degree in a relevant field (e.g. Accounting, Business Administration, Economics, Finance or Law) OR any other degree with a pass in at least two courses in those fields

Technical and Language Skills

Computer proficiency: extensive skills in Microsoft Office, e-mail, Internet, calendaring software with ability to learn new programs quickly
Demonstrable level of proficiency in Excel and data manipulation skills
Business level proficiency in Cantonese and Mandarin to support Hong Kong and mainland Chinese clients
Excellent communication skills in English – written and spoken.

Non-Technical Capabilities

Ability to handle multiple tasks, prioritise and meet deadlines
Excellent organisational skills
Team player with the ability to think and act independently. Ability to work with minimal supervision.
Demonstrable ability to work in fast paced environment
Exemplary professional attitude and telephone / digital etiquette

Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.

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