Senior Customer Support Specialist - Temp Assignment

Hoya · Lewisville

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HOYA Vision Care is seeking a highly professional and detail-oriented Senior Customer Support Specialist (Temporary Contract) to support a short-term strategic customer program. This role will serve as the primary point of contact for customers, responding to inquiries accurately, professionally, and consistently in accordance with established training and guidelines.

While the primary responsibility of this position is to provide customer support as part of a short-term program initiative, the individual will also provide administrative and operational assistance to the Accounts Payable team on various tasks as assigned. Training will be provided for all Accounts Payable responsibilities.

The ideal candidate demonstrates excellent communication skills, sound judgment, discretion when handling sensitive customer information, and the ability to analyze account details while following established procedures with precision.

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