Assistant Director of Food & Beverage

Accor · Jakarta

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Company Description

In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked pastries at Makaron Bakeshop. Ideally situated, just moments from the Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Easy access to public transport.

Our luxury city hotel ideally situated within moments from the National Monument, Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Access to public transport and the capital’s must-see sights are all at your doorstep. Strategically located in Central Jakarta, surrounded by the Central Business District and Jakarta’s largest shopping malls, indulge in the exceptional comfort of our city hotel and embark on an unforgettable staycation journey.

Job Description

We are looking for an experienced and driven Assistant Director of Food & Beverage to join our Food & Beverage leadership team at Pullman Jakarta Indonesia.

Working closely with the Director of Food & Beverage, this is a key senior leadership role with responsibility for supporting the overall performance, direction and day-to-day operation of Food & Beverage across the resort.

With a diverse collection of restaurants, bars, event spaces and golf-related outlets, this is a varied and fast-paced role where no two days are the same. The Assistant Director of Food & Beverage will work closely with our Outlet Managers to drive operational excellence, strengthen team performance and ensure consistently exceptional guest experiences across all areas.

As second in command to the Director of Food & Beverage, you will play a central role in supporting the leadership of the department, deputising when required and providing senior operational oversight across the resort.

What you will be doing

• Supporting the Director of Food & Beverage with the overall leadership, performance and strategic direction of the department

• Providing senior operational oversight across all Food & Beverage outlets throughout the resort

• Working closely with Outlet Managers to drive consistent service standards, strong operational performance and exceptional guest experiences

• Deputising for the Director of Food & Beverage when required

• Providing leadership and decision-making support during busy periods, large events and peak trading times

• Providing management cover across Food & Beverage outlets during annual leave, absence or periods of operational need

• Coaching, supporting and developing Outlet Managers and wider Food & Beverage leadership teams

• Driving a strong culture of engagement, accountability and high performance across the department

• Monitoring guest feedback and service delivery, identifying opportunities to continuously improve the guest journey

• Supporting the management of labour, productivity, revenue, stock, costs and departmental expenses

• Contributing to departmental budgets, forecasts and commercial planning

• Identifying opportunities to improve profitability, efficiency and operational performance

• Working collaboratively with Culinary, Events, Golf, Rooms and other hotel departments to ensure a seamless guest experience

• Supporting the implementation of new initiatives, concepts and operational improvements across Food & Beverage

• Acting as a visible and hands-on senior leader across the resort

Qualifications

Who we are looking for

We are looking for an accomplished Food & Beverage leader who is confident operating across multiple outlets and ready to take on a broader senior leadership role.

You will ideally have:

• Strong Food & Beverage management experience within a high-volume hotel, resort or multi-outlet environment

• Previous experience leading managers and large operational teams

• Experience managing performance across multiple Food & Beverage outlets

• Strong commercial awareness, with a solid understanding of labour management, revenue, productivity, cost control and profitability

• The confidence to deputise for a senior departmental leader and make operational decisions when required

• A hands-on and flexible approach, with the ability to move comfortably between strategic priorities and day-to-day operations

• Strong knowledge of Food & Beverage service standards and operational best practice

• The ability to coach, motivate and develop managers and colleagues

• A calm, organised and solutions-focused approach within a fast-paced environment

• A genuine passion for hospitality and delivering memorable guest experiences

• Flexibility to work across a range of shifts, including evenings and weekends, in line with the needs of the operation

If you are an experienced Food & Beverage leader looking to take the next step into a senior resort-wide role, we would love to hear from you.

Additional Information

Why Join Us?

• Opportunity to be part of a leading international hospitality brand.
• Career growth and development within Accor Hotels.
• Dynamic and supportive work environment.

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