Sales Administrator

KLA · Hsinchu

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Semiconductor Process Control (Semi PC) business unit designs, builds, sells and supports a comprehensive product portfolio that ensures high-quality production of the chips that power the technologies of today and the future, including AI, data centers, automotive and electronic devices. Semi PC’s differentiated inspection, metrology and data analytic systems discover, characterize and monitor the defects and variations that can affect manufacturing processes across the semiconductor ecosystem, including high-performance logic chips, advanced memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. Semi PC solves our customers’ most critical challenges through a combination of innovative technologies, close collaborations, and a dynamic, global team. Semi PC is looking for talent in research, engineering, sales, marketing, and applications to ensure continued production of leading-edge process control solutions that drive our customers’ success.

Job Description/Preferred Qualifications

Sales order generation- working with sales team/product marking/configuration analyst to generate orders in SAP for allocations, configuration issues, and pricing.
Sales order renew, update and, maintenance- respond to inquiries relative to order conditions and configurations from various departments, leverage different cross-region and cross groups language/coordination/negotiation update sales order to reflect order accuracy
Support order booking process- reconcile bookings dollars in the snapshot to SAP and Caerus with most updates configuration to reflect at sales order.
Complete order shipment- update order ship date internally (sales/BD/service team/Shipment department) and external (Customer-Supplier online, customer flight forwarder)
Support sales booking process
Complete quarter-end close activities in conjunction with corporate finance/Order administration
Coordinate divisional tool slotting in conjunction with Master Scheduler.
Participate in weekly divisional meetings about order status, forecast, and/or order review.
Make necessary slot recommendations for master schedule changes, escalate issues to proper levels, drive shipment barriers and delivery gaps to closure.
Review and acknowledge divisional approval for non-standard terms and conditions following Corporate Bookings policy.
Concentrate support and work commitment during peak activities, such as at the end of corporate fiscal periods.
Work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors.
Exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results.

Minimum Qualifications

1. Highly effective in data management and analysis, skilled in customizing or optimizing reports to develop ongoing process improvements
2. Good communication and telephone skills to relate and resolve specific order issues.
3. Must be able to communicate clearly and effectively, self-motivated, be able to focus well under stress, as well as adapt well in changing environment. Ability to act in authoritative role in meetings or related discussions
4. SAP experience is required.
5. Previous background should include knowledge of order management, as well as demonstrated ability to deal with other company personnel on customer order-related issues.
6. Willingness to work cross-functionally with other members of Business Operations.
7. Basic knowledge of legal issues related to logistics.
8. Good command of English communication in writing and speaking.
9. Able to work under pressure, self-motivated, responsible, hardworking and independent.
10. MS. Office and Power BI data management/analytic skills

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

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