Asst Manager, Operations

Concentrix · Survey No.30

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Job Title:

Job Description

Role: Team Leader

DESIGNATION: Team Leader

LOCATION:   Vizag

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key responsibilities:

• Develop and coach sales team members to achieve performance/targets
• Work well under pressure and follow through on items to completion
• Lead team in multi-tasking, prioritization, and meeting timelines on deliverable
• Mentor, coach and provide direction to a team of employees
• Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the Customer
• Manage BQ’s & PIP cases
• Team member performance management and identification of training opportunities
• Forward non- resolvable issues to the Operations Manager.

Key Skills and knowledge:

• Candidate with two to four years of Sales experience preferred
• Highly motivated individual with skills to develop and coach sales team members to achieve performance/targets
• Strong communication skills, both written and verbal
• Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
• Ability to mentor, coach and provide direction to a team of employees
• Willingness to work a flexible schedule
• Hindi & English speaking is mandatory for this role since they will have to speak to the customers & they are from North.

Qualification: Graduation.

Disclaimer:-

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

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