Software Systems Engineer

Boeing · Bristol

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Company:

We are seeking a Software Systems Engineer based in Lossiemouth for Defence and Security domains in support of Mission Support Segment System Support (MSS) operations for the UK AEW&C Wedgetail Program.

This role provides direct operator-facing support for AEW&C MSS operations based at RAF Lossiemouth, with strong interface to the BDA development team

As a consequence of our growing business we have a number of exciting career opportunities within our Software Engineering Capability, which is responsible for the Research and Development of Advanced Technology and the Design, Development and Certification of our Software systems and sub-systems.

You will join a rapidly growing Engineering Capability with a culture for development, collaboration and success. The role provides a rare opportunity to work across the breadth of the Software Engineering portfolio i.e. Boeing Defence, Commercial Airplanes and Global Services.

We work in an exciting, faced-paced and dynamic environment, but your wellbeing is important to us and we strive to find a healthy life balance and with an ethical team culture and strong emphasis on openness, collaboration, innovation, safety and first time quality

Position Responsibilities:

• Act as the interface between AEW&C operators at Lossiemouth and the BDA development team in Australia

• Facilitate and manage technical enquiries and operator support for the MSS.

• Assist MoD and BDUK staff perform MSS startup, shutdown, initial fault finding and initial fault rectification.

• Manage deployment of software patches to the MSS and validate deployments with operators.

• Manage the technical request and resolution process, ensuring timely closure and accurate logging of actions and findings.

• Provide clear, operator-focused technical briefings and handovers.

• Assist operators develop MSS software change requests

• Support the planning and estimating processes for MSS in-service software updates

• Analyse software system-level to identify risks, issues and opportunities; integrates and deploys mitigation actions throughout the software lifecycle.

• Debugs and resolves issues identified to ensure the reliability and efficiency of software products.

• Handles user inquiries, troubleshoots technical issues and user feedback analysis.

• ​Develops, establishes, monitors and improves software processes, tools and key performance metrics that align projects with organizational goals and industry benchmarks. 

• Performs software project management activities and software supplier management functions.

• Experience with Software Engineering development lifecycle exploiting contemporary tools and processes

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• MSS integration experience (Hardware/Software/Systems Administration): strongly preferred.

• Experience working as a Software Systems Engineer or a similar role

• Proven experience in fault diagnosis, patch deployment and operator support.

• Strong communication skills with the ability to communicate with senior stakeholders, MOD customers while working closely with operational crews and remote development teams.

• Working collaboratively with other engineers, specialists and cross functional teams to achieve a sustainable outcome

Preferred Qualifications (Desired Skills/Experience):

• 5+ years of Experience across Software Development Lifecycle and Software standards such as ISO9001.

• Experience in developing and applying continuous improvement to process and productivity for Software

• Proficiency in at least one programming language (e.g., C, C++, JAVA, C#, .Net).

• Strong understanding of object-oriented programming (OOP) and software design principles.

• Familiarity with version control systems (e.g., Git).

• Knowledge of Agile development methodologies.

• Familiarity with DevOps, Automation and CICD concepts.

• Understanding of testing frameworks and unit testing practices.

Relocation:

This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

What Boeing offers you:

The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:

• Competitive salary and annual incentive plans

• Continuous learning - you’ll develop the approach and skills to navigate whatever comes next
• Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• An inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs
• Excellent Adoption and Parental leave options
• 23 days plus UK public holidays and a Winter Break between Christmas and New Year
• Pension Plan with up to 10% employer contribution
• Company paid BUPA Medical Plan
• Short Term Sickness: 100% pay for the first 26 weeks
• Long Term Sickness: 66.67% of annual salary from 27th week
• 6x annual salary life insurance
• Learning Together Programme to support your on-going personal and career development
• Access to Boeing’s Well Being Programs, tool and incentives

Language Requirements:

Education:

Relocation:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

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