Intern - People Operations
Glovo
Job Ref ID: JR0088341
About the role: We are looking for a proactive and eager-to-learn People Care / People Operations Intern to join our People Operations team. In this role, you will be a key player in ensuring the best experience and support for our riders. You will provide essential assistance in the daily operations of the department, making sure our internal processes run smoothly.
Your main responsibilities will be:
Rider Support: Manage, analyze, and efficiently resolve tickets and inquiries from our riders regarding payroll, contracts, or any other doubts, providing clear answers and quick solutions.
Payroll & HR Operations: Collaborate closely with our payroll provider and other People Operations team members to ensure smooth processes and help resolve any HR-related issues.
Legal & Administrative Support: Assist in the preparation of documentation for labor inspections and legal proceedings by searching, downloading, classifying, and meticulously organizing files.
Daily Operations: Provide general support with administrative tasks and the basic day-to-day operational needs of the People Operations team.