Deli Clerk: Roosevelt

Position Purpose: Provides courteous, personalized service to customers through the preparation and sale of custom sliced and packaged deli items, food/party trays, hot foods, cold prepared take out foods and salads. 

Key Responsibilities & Accountabilities: 

• Champions Company and Division customer service programs to meet or exceed Division customer service goals.  Handles customer relations in a positive manner, including effective resolution of customer complaints.  Promotes Albertson’s philosophy of personalized service in the service deli.  

• Maintains an atmosphere of enthusiastic customer awareness by providing fast, friendly customer service. Engages in suggestive selling and other sales techniques via in-store intercom and one-on-one customer contact. 

• May order product to ensure adequate supply to meet customer demand and to maintain pro­duct quality and freshness. 

• Performs receiving duties including: moving products from the receiving area, organizing cooler and storage areas, refrigerating products immediately, maintaining proper storage temperatures, verifying orders against invoices, reporting shortages and claims to ensure proper billing, dating and rotating products to ensure freshness and compliance with code dating policies. 

• Implements proper and efficient product preparation and packaging techniques. Uses and operates related equipment such as kitchen utensils, knives, fryers, conventional and microwave ovens, slicers, grills, food processors, wrappers and scales. Prepares sandwiches, hot and cold foods and food/party trays according to company standards.  Wears latex, safety and heat resistance gloves.  

• Maintains deli case cleanliness, visual appeal and inventory levels. Responsible for ensuring the proper cleanliness, holding temperature, sanitation and appearance of deli area and equipment and for ensuring a safe work environment. 

• Responsible for meeting all sanitation and food and product handling safety requirements.  

• Responsible for performing all job duties safely, accurately and with honesty and integrity. 

• Other necessary and required duties. 

Skills and Physical Requirements: 

• Ability to be friendly, courteous, tactful and maintain composure in dealing with customers and co-workers.