Associate Director, Quality Assurance

RTX · Singapore

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Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines.

Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore’s world-class aerospace industry. Learn more at prattwhitney.com

Strategy & Operational Leadership

• Serve as a member of the Senior Leadership Team, accountable to the General Manager and Board of directors with full responsibility for the company’s Quality, Safety, and Airworthiness domains.
• Own and steer quality metrics and related improvement initiatives across the organization, aligning performance with corporate objectives and long-term strategy.
• Act as the primary quality and airworthiness authority on all quality system matters, including unresolved discrepancies and systemic risks.
• Provide strategic leadership to strengthen the company’s quality culture, governance, and regulatory standing.

Full Accountability for company-wide Quality Management & Regulatory Compliance

• Direct the Quality Management System to ensure absolute compliance with multi-jurisdictional airworthiness authorities (CAAS, FAA, CAAC, EASA, JCAB, TCAA, ANAC, etc), serving as the primary site liaison for regulatory audits, approvals, and compliance oversight.
• Oversee the management, review, and revision of Airworthiness Maintenance Organization Expositions, Quality Manuals, and RSM/QCM procedures, ensuring strict alignment with manufacturer overhaul manuals, service bulletins, and approved technical data specific to C-7 accessory categories.
• Lead the Corrective Action Board and champion the Safety Management System (SMS), ensuring rigorous investigations, root-cause analysis (including PFMEA and risk mitigation for CTQs), and timely closure of discrepancies or safety reports.
• Manage the evaluation, approval, and performance monitoring of external suppliers, sub-contractors, and specialist service providers, ensuring incoming components, materials, and specialized processes meet rigid airworthiness and quality criteria.
• Authorize technician work certifications, approve new repair capabilities, and guarantee that proper execution of tags, forms, and authorized release certificates ensures zero unserviceable or non-airworthy parts are installed or released.
• Support NPI activities by providing expertise to ensure new repair capabilities met the requirements for airworthiness approvals  
• Manage Materials Lab to ensure compliance to applicable requirements and regulations at the same time supporting Operations to turn around test results

• Manage the Calibration team and ensure all equipment and tools meet calibration standards
• Build, mentor, and lead a high-performing team of quality engineers, inspectors, and auditors; manage department budgets, resource allocation, talent development, and succession planning to support operational demands.

• Drive the adoption of advanced digital solutions, IT data analytics, and automation to enhance QA visibility, streamline investigations, track Cost of Poor Quality (COPQ) metrics, and reduce operational cycle times.

Requirements:

• Degree in Engineering / Quality Management or equivalent
• Minimum 12 years of experience in aerospace MRO, of which at least the recent 5 years of experience in Quality Assurance/Compliance Monitoring and Internal/ auditor
• Completed training in the Civil Aviation Regulations: SAR145, FAR145, EASA145 & CCAR145
• Preferably passed the Air Legislation examination paper - L11/L12/C01 (CAAS) and/or M10 (EASA)
• Completed ICAO approved Safety Management System (SMS) training
• Working knowledge of SAP, Solumina and Civil Aviation Authority platforms (eSOMS, IFP, FSOP)
• Knowledge and experience with ISO 9001/AS 9110 quality management system
• Good working knowledge and use of technical data and workshop processes - inspection, thermal spray, welding, cleaning, NDT, plating, machining, engine manuals and part blueprint
• Demonstrated leadership responsibilities, supervisory/mentorship skills and demonstrated high ethical standards
• Team player with excellent interpersonal and communication skills
• Highly motivated, innovative, meticulous, analytical with proven track record of timely delivery
• Strong strategic and business thinking to provide business guidance
• CORE Champion

Why Join Us:

• We drive innovation to go beyond with a purpose to transform aviation.
• We grow our people to become leaders with talent & leadership programs.
• We offer employee scholarship program for further education.
• We care for your well-being with comprehensive health, medical & dental benefits.
• We provide island-wide company transport from major MRT stations.
• We equip your skills & knowledge with on-the-job trainings and in-house/ external certifications.
• We value trust, safety, integrity, respect, safety, innovation and excellence.
• We provide annual wage supplement (AWS) and variable bonus plan.
• We provide shift & meal allowances (Shift work only).
• We provide overtime benefits as applicable (Shift work only).
• Our ethos is “We Succeed, Together”!
  

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